AR
Abu DhabiENStatus unverified

Guidelines and Instructions Regarding Precautionary and Preventive Measures to Help Maintain Public Health and Safety for Shops Walk-in Customers

Formal citation Issuing sourceDepartment of Culture and Tourism - Circulars → Issued / Gazetted / Effective— · — · — Gazette issue Categorycircular Last indexed11 Jul 2026
Official source ↗ عربي

Article-level navigation isn't available for this document — showing the full text as extracted.

27/03/2020
Messrs. Distribution Companies and Retail Stores ﺍﻟﺳﺎﺩﺓ/ ﻣﺩﺭﺍء ﺷﺭﻛﺎﺕ ﺍﻟﺗﻭﺯﻳﻊ ﻭ ﻣﺣﻼﺕ ﺍﻟﺑﻳﻊ ﺑﺎﻟﺗﺟﺯﺋﺔ
ﺍﻟﻣﺣﺗﺭﻣﻳﻥ
Circular No. 22/2020 2020/22 ﺗﻌﻣﻳﻡ ﺭﻗﻡ
Subject: Guidelines and Instructions Regarding
Precautionary and Preventive Measures to Help Maintain
Public Health and Safety for Shops’ Walk-in Customers.
ﺗﻭﺟﻳﻬﺎﺕ ﺇﺭﺷﺎﺩﻳﺔ ﺑﺷﺄﻥ ﺍﻟﺗﺩﺍﺑﻳﺭ ﺍﻻﺣﺗﺭﺍﺯﻳﺔ ﻭﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻭﻗﺎﺋﻳﺔ ﺍﻟﻣـﻭﺿﻭﻉ:
ﻟﻠﺣﻔﺎﻅ ﻋﻠﻰ ﺍﻟﺳﻼﻣﺔ ﻭﺍﻟﺻﺣﺔ ﺍﻟﻌﺎﻣﺔ ﻟﻣﺭﺗﺎﺩﻱ ﺍﻟﻣﺣﻼﺕ ﺍﻟﺗﺟﺎﺭﻳﺔ.
Greetings, ﺗﺣﻳﺔ ﻁﻳﺑﺔ ﻭﺑﻌﺩ،
In line with the preventative measures for Coronavirus
(COVID-19); and the guidelines issued to reduce the
social gatherings in the shops; and pursuant
to Law No (8) 2018, establishing the
Department of Culture and Tourism– Abu Dhabi
with an overall objective to develop and improve Quality
standards of tourism industry in Abu Dhabi
Law No(8) 1976 regarding alcoholic beverage and its
modification.
( ﻭﺍﻟﺗﻭﺟﻳﻬﺎﺕ19)ﻛﻭﻓﻳﺩ- ﺗﻣﺎﺷﻳﺎ ً ﻣﻊ ﺍﻟﺗﺩﺍﺑﻳﺭ ﺍﻟﻭﻗﺎﺋﻳﺔ ﺍﻟﺧﺎﺻﺔ ﺑﻔﻳﺭﻭﺱ ﻛﻭﺭﻭﻧﺎ
ﺍﻟﺻﺎﺩﺭﺓ ﺑﺷﺄﻥ ﺍﻟﺗﻘﻠﻳﻝ ﻣﻥ ﻣﻅﺎﻫﺭ ﺍﻟﺗﺟﻣﻌﺎﺕ ﻓﻲ ﺍﻟﻣﺣﻼﺕ ﺍﻟﺗﺟﺎﺭﻳﺔ؛
ﺑﺷﺄﻥ ﺇﻧﺷﺎء ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﻭﺍﻟﺳﻳﺎﺣﺔ – 2018 ( ﻟﺳﻧﺔ8ﻭﺑﻧﺎء ً ﻋﻠﻰ ﺍﻟﻘﺎﻧﻭﻥ ﺭﻗﻡ )
ﺃﺑﻭﻅﺑﻲ ﻭﻣﺎ ﻧﺹ ﻋﻠﻳﻪ ﺑﺷﺄﻥ ﺍﻟﻣﻬﺎﻡ ﻭﺍﻻﺧﺗﺻﺎﺻﺎﺕ ﻟﺗﺣﻘﻳﻖ ﺍﻟﺗﻧﻣﻳﺔ ﺍﻟﺳﻳﺎﺣﻳﺔ
ﻓﻲ ﺷﺄﻥ 1976 ( ﻟﺳﻧﺔ8ﻹﻣﺎﺭﺓ ﺃﺑﻭﻅﺑﻲ، ﻭﺑﺎﻹﺷﺎﺭﺓ ﺇﻟﻰ ﺍﻟﻘﺎﻧﻭﻥ ﺭﻗﻡ )
. ﺍﻟﻣﺷﺭﻭﺑﺎﺕ ﺍﻟﻛﺣﻭﻟﻳﺔ ﻭﺗﻌﺩﻳﻼﺗﻪ
DCT Abu Dhabi instructs all retail shops and distribution
companies to abide with the following guidelines in
relation the precautionary and preventive measures to
help maintain public health and safety for shops’ walk-in
customers.
ﺗﻭﺟﻪ ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﻭﺍﻟﺳﻳﺎﺣﺔ - ﺃﺑﻭﻅﺑﻲ ﺟﻣﻳﻊ ﺷﺭﻛﺎﺕ ﺍﻟﺗﻭﺯﻳﻊ ﻭﻣﺣﻼﺕ ﺍﻟﺑﻳﻊ
ﺑﺎﻟﺗﺟﺯﺋﺔ ﺑﺷﺄﻥ ﺍﻟﻣﺷﺭﻭﺑﺎﺕ ﺍﻟﻛﺣﻭﻟﻳﺔ ﻓﻲ ﺇﻣﺎﺭﺓ ﺃﺑﻭﻅﺑﻲ ﺍﻻﻟﺗﺯﺍﻡ ﺑﺗﻁﺑﻳﻖ ﺍﻟﺗﻭﺟﻳﻬﺎﺕ
ﻭﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﻣﺷﺎﺭ ﺇﻟﻳﻬﺎ ﺃﺩﻧﺎﻩ ﺑﺷﺄﻥ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﻭﻗﺎﺋﻳﺔ ﻟﻠﺣﻔﺎﻅ ﻋﻠﻰ ﺍﻟﺳﻼﻣﺔ
.ﻭﺍﻟﺻﺣﺔ ﺍﻟﻌﺎﻣﺔ ﻟﻣﺭﺗﺎﺩﻱ ﺷﺭﻛﺎﺕ ﺍﻟﺗﻭﺯﻳﻊ ﻭﻣﺣﻼﺕ ﺍﻟﺑﻳﻊ ﺑﺎﻟﺗﺟﺯﺋﺔ
You are kindly requested to implement all sanitising and
cleaning procedures and measurements including but
not limited to:
ﻳﺭﺟﻰ ﺍﻟﺗﻛﺭﻡ ﺑﺗﻁﺑﻳﻖ ﺟﻣﻳﻊ ﺇﺟﺭﺍءﺍﺕ ﺍﻟﺗﻌﻘﻳﻡ ﻭﺍﻟﺗﻧﻅﻳﻑ ﻭﺷﺭﻭﻁ ﺍﻟﺻﺣﺔ ﺍﻟﻌﺎﻣﺔ
ﺑﺷﻛﻝ ﻣﺳﺗﻣﺭ ﻋﻝ ﺳﺑﻳﻝ ﺍﻟﻣﺛﺎﻝ ﻻ ﺍﻟﺣﺻﺭ:
Store and storage cleaning and disinfection on a
regular basis.
Ensure to perform the necessary disinfection and
sterilization for liquor transfer vehicles.
Maintain high level of employees’ hygiene and
continual hand sanitising
Employees must wear gloves and facemasks at all
times.
Receive customers to a maximum of 30% of the
shops' capacity.
Place hand sanitisers at the shops’ entrances and
counters and emphasise customers should use it
prior to entering the shops.
Maintain social distancing standards at payment
counters with a minimum of two (2) meters distance
between one customer and the other.
ﺗﻌﻘﻳﻡ ﺍﻟﻣﺧﺎﺯﻥ ﻓﻲ ﻣﺣﻝ ﺍﻟﺑﻳﻊ ﺑﺷﻛﻝ ﻣﻧﺗﻅﻡ.
ﺍﻟﺗﻘﻳﺩ ﺑﺈﺟﺭﺍءﺍﺕ ﺍﻟﺗﻌﻘﻳﻡ ﺍﻟﺩﺍﺧﻠﻲ ﻟﻠﻣﺭﻛﺑﺎﺕ ﺍﻟﺧﺎﺻﺔ ﺑﻧﻘﻝ ﺍﻟﻣﺷﺭﻭﺑﺎﺕ
ﺍﻟﻛﺣﻭﻟﻳﺔ ﻗﺑﻝ ﺍﺳﺗﻼﻡ ﺍﻟﺷﺣﻧﺎﺕ.
ﺍﻟﺣﻔﺎﻅ ﻋﻠﻰ ﻣﺳﺗﻭﻯ ﻋﺎﻝ ﻣﻥ ﻧﻅﺎﻓﺔ ﺍﻟﻣﻭﻅﻔﻳﻥ ﻭﺗﻌﻘﻳﻡ ﺍﻟﻳﺩﻳﻥ ﺍﻟﻣﺳﺗﻣﺭ.
ﺍﺭﺗﺩﺍء ﺍﻟﻣﻭﻅﻔﻳﻥ ﺍﻟﻘﻔﺎﺯﺍﺕ ﻭﻗﻧﺎﻉ ﺍﻟﻭﺟﻪ ﻓﻲ ﺟﻣﻳﻊ ﺍﻷﻭﻗﺎﺕ.
% ﻓﻘﻁ ﻣﻥ ﺍﻟﻘﺩﺭﺓ ﺍﻻﺳﺗﻳﻌﺎﺑﻳﺔ ﻟﻣﺣﻝ30 ﺍﺳﺗﻘﺑﺎﻝ ﺍﻟﻌﻣﻼء ﺑﻣﺎ ﻻ ﻳﺯﻳﺩ ﻋﻥ
ﺍﻟﺑﻳﻊ.
ﺗﻭﻓﻳﺭ ﻣﻌﻘﻡ ﻳﺩﻳﻥ ﻋﻧﺩ ﻣﺩﺧﻝ ﺍﻟﻣﺣﻝ ﻭﻋﻧﺩ ﻧﻘﻁﺔ ﺍﻟﺩﻓﻊ ﻭﺣﺙ ﺍﻟﻌﻣﻼء ﻋﻠﻰ
ﺍﺳﺗﺧﺩﺍﻡ ﻣﻌﻘﻡ ﺍﻟﻳﺩﻳﻥ ﻗﺑﻝ ﺩﺧﻭﻝ ﺍﻟﻣﺣﻝ.
ﻣﺭﺍﻋﺎﺓ ﺍﻟﺗﺑﺎﻋﺩ ﺍﻻﺟﺗﻣﺎﻋﻲ ﻋﻧﺩ ﺍﻟﻣﺣﺎﺳﺏ ﻋﺑﺭ ﺗﺭﻙ ﻣﺳﺎﻓﺔ ﻻ ﺗﻘﻝ ﻋﻥ
ﻣﺗﺭﻳﻥ ﺑﻳﻥ ﺍﻟﺯﺑﺎﺋﻥ.
P.O.Box 94000, Abu Dhabi, United Arab Emirates dctabudhabi.ae ، ﺃﺑﻭﻅﺑﻲ، ﺍﻹﻣﺎﺭﺍﺕ ﺍﻟﻌﺭﺑﻳﺔ ﺍﻟﻣﺗﺣﺩﺓ94000ﺹ.ﺏ.
t. +971 2 4440444 f. +971 2 4440400 Visitabudhabi.ae +971 2 4440400ﻓﺎﻛﺱ. +971 2 4440444 ﻫﺎﺗﻑ.

The above is for your strict adherence to ensure the
health and safety of all customers, noting that DCT Abu
Dhabi inspectors will be visiting retail shops and
distribution companies to ensure adherence to these
instructions.
ﻳﺭﺟﻰ ﺍﻻﻟﺗﺯﺍﻡ ﺑﺗﻁﺑﻳﻖ ﺍﻟﻭﺍﺭﺩ ﺃﻋﻼﻩ ﻟﺿﻣﺎﻥ ﺍﻟﺳﻼﻣﺔ ﻭﺍﻟﺻﺣﺔ ﺍﻟﻌﺎﻣﺔ ﻟﻛﺎﻓﺔ
ﺍﻷﺷﺧﺎﺹ ﻭﻧﺣﻳﻁﻛﻡ ﻋﻠﻣﺎ ً ﺃﻧﻪ ﺳﻳﺗﻡ ﺗﻔﺗﻳﺵ ﺷﺭﻛﺎﺕ ﻭﻣﺣﻼﺕ ﺍﻟﺑﻳﻊ ﺑﺎﻟﺗﺟﺯﺋﺔ ﺑﺷﺄﻥ
ﺍﻟﻣﺷﺭﻭﺑﺎﺕ ﺍﻟﻛﺣﻭﻟﻳﺔ ﻭﺟﻣﻳﻊ ﻣﺭﺍﻓﻘﻬﺎ ﻣﻥ ﻗﺑﻝ ﻣﻔﺗﺷﻲ ﺍﻟﺩﺍﺋﺭﺓ ﻟﻠﺗﺣﻘﻖ ﻣﻥ ﺍﻻﻟﺗﺯﺍﻡ
.ﺑﻬﺫﻩ ﺍﻟﺗﻌﻠﻳﻣﺎﺕ
Your compliance with the above is highly anticipated and
required, to avoid any legal measures implications which
will be taken against any violators pursuant to applicable
legislation.
ﺁﻣﻠﻳﻥ ﻣﻧﻛﻡ ﺍﻟﺗﻘﻳﺩ ﺑﻣﺎ ﺃﺷﺭﻧﺎ ﺇﻟﻳﻪ ﺗﻔﺎﺩﻳﺎ ً ﻟﻺﺟﺭﺍءﺍﺕ ﺍﻟﻘﺎﻧﻭﻧﻳﺔ ﺍﻟﺗﻲ ﺳﺗﺗﺧﺫ ﺑﺷﺄﻥ
ﺍﻟﻣﺧﺎﻟﻔﻳﻥ ﻭﻓﻖ ﺍﻟﺗﺷﺭﻳﻌﺎﺕ ﺍﻟﻧﺎﻓﺫﺓ.
Kind Regards. ﻭﺗﻔﺿﻠﻭﺍ ﺑﻘﺑﻭﻝ ﻓﺎﺋﻖ ﺍﻻﺣﺗﺭﺍﻡ ﻭﺍﻟﺗﻘﺩﻳﺭ.
Department of Culture and Tourism - Abu Dhabi ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﻭﺍﻟﺳﻳﺎﺣﺔ - ﺃﺑﻭﻅﺑﻲ
P.O.Box 94000, Abu Dhabi, United Arab Emirates dctabudhabi.ae ، ﺃﺑﻭﻅﺑﻲ، ﺍﻹﻣﺎﺭﺍﺕ ﺍﻟﻌﺭﺑﻳﺔ ﺍﻟﻣﺗﺣﺩﺓ94000ﺹ.ﺏ.
t. +971 2 4440444 f. +971 2 4440400 Visitabudhabi.ae +971 2 4440400ﻓﺎﻛﺱ. +971 2 4440444 ﻫﺎﺗﻑ.

Unofficial text extracted from public documents; formatting and completeness are not guaranteed. Verify against the official source. In case of conflict, the Arabic text prevails. Not legal advice. Official source ↗