Update User's Profile

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26/09/2021
Hotel Establishment's General Managers, Event
Organizers, Venue Owners, Tourist & Floating
Restaurants
ﺍﻟﺳﺎﺩﺓ/ ﻣﺩﺭﺍء ﺍﻟﻣﻧﺷﺂﺕ ﺍﻟﻔﻧﺩﻗﻳﺔ، ﻣﻧﻅﻣﻭﺍ ﺍﻟﻔﻌﺎﻟﻳﺎﺕ، ﻣﻼﻙ ﺍﻟﻘﺎﻋﺎﺕ، ﺍﻟﻣﻁﺎﻋﻡ
ﺍﻟﺳﻳﺎﺣﻳﺔ ﻭﺍﻟﻌﺎﺋﻣﺔ ﺍﻟﻣﺣﺗﺭﻣﻭﻥ
Circular No. 32/2021 32/2021 ﺗﻌﻣﻳﻡ ﺭﻗﻡ
Subject: Update User’s Profile ﺗﺣﺩﻳﺙ ﺑﻳﺎﻧﺎﺕ ﺍﻟﻣﺳﺗﺧﺩﻣﻳﻥ ﺍﻟﻣـﻭﺿﻭﻉ:
Greetings, ﺗﺣﻳﺔ ﻁﻳﺑﺔ ﻭﺑﻌﺩ،
Pursuant to Law No 8 of 2018 establishing the
Department of Culture and Tourism – Abu Dhabi (DCT
Abu Dhabi) with a mandate to develop the tourism
industry in the Emirate of Abu Dhabi, and upon the
Executive Council’s Chairman Resolution No. 54/2016 on
the event licensing system in Abu Dhabi, and upon DCT
Abu Dhabi’s Chairman Resolution No. 11/2019 relating to
the application mechanism of the event licensing system
in the Emirate of Abu Dhabi through the tasks assigned to
DCT Abu Dhabi, please be informed that our events
licensing service will be launched imminently on the
TAMM portal, which has been assigned for all online
services in the Emirate.
All users of the event licensing system are requested to
register for the UAE Pass and obtain a username through
this link:
https://selfcare.uaepass.ae
This is necessary to ensure logging in to the event
licensing system and updating your account details
through the DCT Abu Dhabi main web page or through
the below link:
https://elics.tcaabudhabi.ae/app/
Please ensure you update all your User details by
30/9/2021 at the latest, to be eligible for using the system
and related services.
Please find attached the User Guide on how to update
your DCT Abu Dhabi SSO user profile for all Events
Licensing System Users.
ﺑﺷﺄﻥ ﺇﻧﺷﺎء ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﻭﺍﻟﺳﻳﺎﺣﺔ – 2018 ﻟﺳﻧﺔ 8 ﺑﻧﺎء ً ﻋﻠﻰ ﺍﻟﻘﺎﻧﻭﻥ ﺭﻗﻡ
ﺃﺑﻭﻅﺑﻲ ﻭﻣﺎ ﻧﺹ ﻋﻠﻳﻪ ﺑﺷﺄﻥ ﺍﻟﻣﻬﺎﻡ ﻭﺍﻻﺧﺗﺻﺎﺻﺎﺕ ﻟﺗﺣﻘﻳﻖ ﺍﻟﺗﻧﻣﻳﺔ ﺍﻟﺳﻳﺎﺣﻳﺔ ﻹﻣﺎﺭﺓ
ﺑﺷﺄﻥ ﻧﻅﺎﻡ 2016 ( ﻟﺳﻧﺔ54ﺃﺑﻭﻅﺑﻲ، ﻭﻋﻠﻰ ﻗﺭﺍﺭ ﺭﺋﻳﺱ ﺍﻟﻣﺟﻠﺱ ﺍﻟﺗﻧﻔﻳﺫﻱ ﺭﻗﻡ )
ﺗﺭﺧﻳﺹ ﺍﻟﻔﻌﺎﻟﻳﺎﺕ ﻓﻲ ﺇﻣﺎﺭﺓ ﺃﺑﻭﻅﺑﻲ، ﻭﻗﺭﺍﺭ ﺭﺋﻳﺱ ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﻭﺍﻟﺳﻳﺎﺣﺔ ﺭﻗﻡ
ﺑﺷﺄﻥ ﺁﻟﻳﺔ ﺗﻁﺑﻳﻖ ﻧﻅﺎﻡ ﺗﺭﺧﻳﺹ ﺍﻟﻔﻌﺎﻟﻳﺎﺕ ﻓﻲ ﺇﻣﺎﺭﺓ ﺃﺑﻭﻅﺑﻲ 2019 ( ﻟﺳﻧﺔ11)
ﻭﺫﻟﻙ ﻣﻥ ﺧﻼﻝ ﺍﻟﻘﻳﺎﻡ ﺑﺎﻟﻣﻬﺎﻡ ﺍﻟﻣﻭﻛﻠﺔ ﻟﻠﺩﺍﺋﺭﺓ؛ ﻧﺣﻳﻁﻛﻡ ﻋﻠﻣﺎ ً ﺑﺄﻧﻪ ﺳﻳﺗﻡ ﻗﺭﻳﺑﺎ ﺇﻁﻼﻕ
ﺧﺩﻣﺎﺗﻧﺎ ﺍﻹﻟﻛﺗﺭﻭﻧﻳﺔ ﻟﻧﻅﺎﻡ ﺗﺭﺧﻳﺹ ﺍﻟﻔﻌﺎﻟﻳﺎﺕ ﻋﺑﺭ ﺑﻭﺍﺑﺔ "ﺗﻡ" ﺍﻟﻣﻌﺗﻣﺩﺓ ﻓﻲ ﺍﻹﻣﺎﺭﺓ
.ﻟﻠﺧﺩﻣﺎﺕ ﺍﻹﻟﻛﺗﺭﻭﻧﻳﺔ
ﻟﺫﺍ ﺳﻳﺗﻭﺟﺏ ﻋﻠﻰ ﺟﻣﻳﻊ ﻣﻭﻅﻔﻲ ﻭﻣﺳﺗﺧﺩﻣﻲ ﺍﻟﻧﻅﺎﻡ ﺍﻟﺗﺄﻛﺩ ﻣﻥ ﺍﻟﺗﺳﺟﻳﻝ ﻓﻲ ﺍﻟﻬﻭﻳﺔ
ﺍﻟﺭﻗﻣﻳﺔ ﻭﺍﻟﺣﺻﻭﻝ ﻋﻠﻰ ﺍﺳﻡ ﻣﺳﺗﺧﺩﻡ ﻭﺫﻟﻙ ﻣﻥ ﺧﻼﻝ ﺗﻁﺑﻳﻖ ﺍﻟﻬﻭﻳﺔ ﺍﻟﺭﻗﻣﻳﺔ ﺃﻭ ﻋﺑﺭ
ﺍﻟﺭﺍﺑﻁ ﺃﺩﻧﺎﻩ:
https://selfcare.uaepass.ae
ﻧﻭﺩ ﺍﻟﺗﺄﻛﻳﺩ ﻋﻠﻰ ﺿﺭﻭﺭﺓ ﺍﻟﺩﺧﻭﻝ ﺇﻟﻰ ﻧﻅﺎﻡ ﺗﺭﺧﻳﺹ ﺍﻟﻔﻌﺎﻟﻳﺎﺕ ﻭﺗﺣﺩﻳﺙ ﺑﻳﺎﻧﺎﺕ
ﺍﻟﺣﺳﺎﺏ ﺍﻟﺧﺎﺹ ﺑﻛﻡ ﻭﺫﻟﻙ ﻋﻥ ﻁﺭﻳﻖ ﻣﻭﻗﻊ ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﻭﺍﻟﺳﻳﺎﺣﺔ – ﺃﺑﻭ ﻅﺑﻲ ﻣﻥ
ﺧﻼﻝ ﺍﻟﺭﺍﺑﻁ ﺃﺩﻧﺎﻩ:
https://elics.tcaabudhabi.ae/app
ﻟﻳﺗﺳﻧﻰ ﻟﻛﻡ 30/9/2021 ﻳﺭﺟﻰ ﺍﻟﺗﺄﻛﺩ ﻣﻥ ﺗﺣﺩﻳﺙ ﺍﻟﺑﻳﺎﻧﺎﺕ ﻓﻲ ﻣﻭﻋﺩ ﺃﻗﺻﺎﻩ
ﺍﻟﺩﺧﻭﻝ ﺇﻟﻰ ﺍﻟﻧﻅﺎﻡ ﻭﺍﻟﺣﺻﻭﻝ ﻋﻠﻰ ﺍﻟﺧﺩﻣﺎﺕ ﺍﻟﻣﺧﺗﻠﻔﺔ ﺫﺍﺕ ﺍﻟﺻﻠﺔ.
ﻟﻣﻠﻑ ﺗﻌﺭﻳﻑ DCT SSO ﻧﺭﻓﻖ ﻟﻛﻡ ﺍﻟﺩﻟﻳﻝ ﺍﻟﺧﺎﺹ ﺑﻛﻳﻔﻳﺔ ﺗﺣﺩﻳﺙ ﺑﻳﺎﻧﺎﺕ
ﺍﻟﻣﺳﺗﺧﺩﻡ ﻟﺟﻣﻳﻊ ﻣﺳﺗﺧﺩﻣﻲ ﻧﻅﺎﻡ ﺗﺭﺧﻳﺹ ﺍﻟﻔﻌﺎﻟﻳﺎﺕ.
Circular No. 32/2021 1 of 2
P.O.Box 94000, Abu Dhabi, United Arab Emirates dctabudhabi.ae ، ﺃﺑﻭﻅﺑﻲ، ﺍﻹﻣﺎﺭﺍﺕ ﺍﻟﻌﺭﺑﻳﺔ ﺍﻟﻣﺗﺣﺩﺓ94000ﺹ.ﺏ.
t. +971 2 4440444 f. +971 2 4440400 Visitabudhabi.ae +971 2 4440400ﻓﺎﻛﺱ. +971 2 4440444 ﻫﺎﺗﻑ.

For any inquiries, please contact the UAE Pass
technical support team on the below:
Contact number: 600 560 000
E-mail: support@uaepass.ae
Events Licensing Team: 02 599 5332
Or use the following email address:
eventslic@dctabudhabi.ae
For technical support, please contact the following:
eSupport@dctabudhabi.ae
ﻭﻓﻲ ﺣﺎﻟﺔ ﻭﺟﻭﺩ ﺃﻳﺔ ﺍﺳﺗﻔﺳﺎﺭﺍﺕ ﻳﻣﻛﻧﻛﻡ ﺍﻟﺗﻭﺍﺻﻝ ﻣﻊ ﻓﺭﻳﻖ ﺍﻟﺩﻋﻡ ﺍﻟﻔﻧﻲ ﻟﻠﻬﻭﻳﺔ
ﺍﻟﺭﻗﻣﻳﺔ ﻛﻣﺎ ﻳﻠﻲ:
600 560 000 ﺭﻗﻡ ﺍﻟﺗﻭﺍﺻﻝ:
support@uaepass.ae ﺍﻟﺑﺭﻳﺩ ﺍﻹﻟﻛﺗﺭﻭﻧﻲ:
02 5995332 ﻓﺭﻳﻖ ﻋﻣﻝ ﺍﻟﻔﻌﺎﻟﻳﺎﺕ -
ﺃﻭ ﻣﻥ ﺧﻼﻝ ﺍﻟﺑﺭﻳﺩ ﺍﻹﻟﻛﺗﺭﻭﻧﻲ ﺍﻟﺗﺎﻟﻲ:
eventslic@dctabudhabi.ae
ﻟﻠﺩﻋﻡ ﺍﻟﻔﻧﻲ ﻳﺭﺟﻰ ﺍﻟﺗﻭﺍﺻﻝ ﻋﺑﺭ ﺍﻟﺑﺭﻳﺩ ﺍﻹﻟﻛﺗﺭﻭﻧﻲ ﺍﻟﺗﺎﻟﻲ:
eSupport@dctabudhabi.ae
Kind Regards. ﻭﺗﻔﺿﻠﻭﺍ ﺑﻘﺑﻭﻝ ﻓﺎﺋﻖ ﺍﻻﺣﺗﺭﺍﻡ ﻭﺍﻟﺗﻘﺩﻳﺭ.
The Department of Culture and Tourism - Abu Dhabi ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﻭﺍﻟﺳﻳﺎﺣﺔ - ﺃﺑﻭﻅﺑﻲ
Circular No. 32/2021 2 of 2
P.O.Box 94000, Abu Dhabi, United Arab Emirates dctabudhabi.ae ، ﺃﺑﻭﻅﺑﻲ، ﺍﻹﻣﺎﺭﺍﺕ ﺍﻟﻌﺭﺑﻳﺔ ﺍﻟﻣﺗﺣﺩﺓ94000ﺹ.ﺏ.
t. +971 2 4440444 f. +971 2 4440400 Visitabudhabi.ae +971 2 4440400ﻓﺎﻛﺱ. +971 2 4440444 ﻫﺎﺗﻑ.

USER GUIDE
To update the DCT SSO/User Profile for Event Licensing Users
(Event Organizers or Venue Owners)
Date Version Author
02-Sep-2021 V1.0 DCT IT Team

A. Update your DCT Login profile details
Use these steps to update your DCT Profile if you remember your DCT Username and Password to
Login.
1. Navigate to DCT’s Homepage
https://tcaabudhabi.ae/en/default.aspx
2. Click on the Account/Profile Icon and select the “Login” option or click on the link below to
navigate to the Login Page
https://accounts.tcaabudhabi.ae/en/pages/login-
page.aspx?gotourl=https://tcaabudhabi.ae/en/default.aspx
3. Login using your DCT ELS user id and password. Upon successful login, you will navigate to the
DCT’s homepage. Click on the Account/Profile Icon and select “Edit Profile” option from the list. If
you do not see the “Edit Profile” option, please refresh the page.
4. Upon clicking on the “Edit Profile” link, you will navigate to Edit Profile page.
5. Select the Resident Country as “United Arab of Emirates”

6. Need to update the “Emirates ID”, if the field is empty or update the existing “Emirates ID” as
needed.
• The Emirates ID is now required form the user who would use the ELS services on
TAMM portal. To be able to login on TAMM and avail ELS services, the user should
register on UAE PASS and needs to link their Emirates ID on UAE PASS.
• The Emirates ID linked on UAE PASS should be the same as the Emirates ID that is
available or updated on DCT’s Edit Profile page.
• For more information on UAE PASS, please refer to the website
https://selfcare.uaepass.ae/
7. Update any mandatory information as needed in the form
8. Click on update to complete editing the profile and save the details.
9. User to view a message on the screen that the changes are completed.
10. Kindly keep a note of the following details available in the DCT’s “Edit Profile” Page
a. “User Name” - this field cannot be edited or updated by the user
b. “Email” - this field cannot be edited or updated by the user
c. “Emirates ID” – this field can be updated by the user anytime

Screenshot of DCT’s Edit Profile Page

B. Retrieve the username and Reset Password
If you do not remember your DCT username and/or password, you can use this option to retrieve your
username and/or reset your password. This would require you to have access to the email that used
while creating the DCT user Profile.
1. Navigate to DCT’s Homepage
https://tcaabudhabi.ae/en/default.aspx
2. Click on the Account/Profile Icon and select the “Login” option or click on the link below to
navigate to the Login Page
https://accounts.tcaabudhabi.ae/en/pages/login-
page.aspx?gotourl=https://tcaabudhabi.ae/en/default.aspx
3. Click on ‘Forgot Password’ link. User will be navigated to the Forgot Password page
4. Choose one of the option – Retrieve by “User name” Or by “Email” to get the reset password link
in your registered email address which is present in your DCT Profile. Choose the option to enter
your email address that was used during the registration of the profile with DCT and click on
Submit.
5. If the email address or username entered does not match with any existing record/data, an error
message appears. Upon successful match, a success message appears informing to check their
email.
6. Check the email inbox for the “Forgot your Password – DCT Abu Dhabi” email from DCT. The
email will display the username.
7. Click on the “Reset Password” link, user navigates to “Reset Password” page. A new password
needs to be entered and confirmed for the reset
8. Upon successful reset, user can login using Step A (refer above) using a new password.

Screenshot of the Reset Password link in your email
C. Contact DCT Support team to change/update your Email ID
If you want to change or update your email ID, you can use this option to reach out to DCT’s support
team
1. You can send an email to esupport@dctabudhabi.ae with a request to update your existing email
ID in your DCT SSO Profile.
2. Follow option A or B as stated above as per your requirement after the email id is updated.