Measures and Guidelines Regarding Readiness Assurance for Reopening of Spas in 5-Star Hotels

Article-level navigation isn't available for this document — showing the full text as extracted.

15/09/2020
Messrs. Hotel Establishments’ General Managers ﺍﻟﺳﺎﺩﺓ/ ﻣﺩﺭﺍء ﺍﻟﻣﻧﺷﺂﺕ ﺍﻟﻔﻧﺩﻗﻳﺔ ﺍﻟﻣﺣﺗﺭﻣﻳﻥ
Circular No. 69/2020 69/2020 ﺗﻌﻣﻳﻡ ﺭﻗﻡ
Subject: Measures and guidelines regarding readiness
assurance for reopening of Spas in 5-star hotels
ﺍﻟﺗﻭﺟﻳﻬﺎﺕ ﻭﺍﻻﺷﺗﺭﺍﻁﺎﺕ ﺍﻟﻭﺍﺟﺏ ﺗﻁﺑﻳﻘﻬﺎ ﺑﺷﺄﻥ ﺍﻻﺳﺗﻌﺩﺍﺩ ﻹﻋﺎﺩﺓ ﺍﻟﻣـﻭﺿﻭﻉ:
ﻧﺟﻭﻡ 5 ﻓﺋﺔ ﺍﻟﻣﻧﺷﺂﺕ ﺍﻟﻔﻧﺩﻗﻳﺔ ﺗﺷﻐﻳﻝ ﻣﺭﺍﻛﺯ ﺍﻟﺳﺑﺎ ﻓﻲ
Greetings, ﺗﺣﻳﺔ ﻁﻳﺑﺔ ﻭﺑﻌﺩ،
In line with the preventative measures for Coronavirus
(COVID-19) issued by relevant entities, and in line with
efforts to sustain and support the tourism industry and
n a t i o n a l e c o n o m i c d e v e l o p m e n t , t a k i n g i n t o
consideration the importance of community and public
health, the Department of Culture and Tourism - Abu
Dhabi (DCT Abu Dhabi) is announcing that all 5-star
hotel establishments in the Emirate of Abu Dhabi will be
allowed to reopen their Spa centres starting from today,
Tuesday 15 September 2020 on the condition hotels
c o m p l y w i t h t h e p r e c a u t i o n a r y a n d p r e v e n t i v e
measurements outlined on the attached.
ﺗﻣﺎﺷﻳﺎ ً ﻣﻊ ﺗﻭﺟﻳﻬﺎﺕ ﺍﻟﺟﻬﺎﺕ ﺍﻟﻣﻌﻧﻳﺔ ﺍﻟﺻﺎﺩﺭﺓ ﻓﻲ ﺍﻟﺩﻭﻟﺔ ﻓﻳﻣﺎ ﻳﺗﻌﻠﻖ ﺑﺎﻟﺗﺩﺍﺑﻳﺭ
( ﻭﻓﻳﻣﺎ ﻳﺗﻌﻠﻖ ﺑﺩﻋﻡ ﻭﺗﻧﻣﻳﺔ ﺍﻟﻘﻁﺎﻉ19)ﻛﻭﻓﻳﺩ- ﺍﻟﻭﻗﺎﺋﻳﺔ ﺍﻟﺧﺎﺻﺔ ﺑﻔﻳﺭﻭﺱ ﻛﻭﺭﻭﻧﺎ
ﺍﻟﺳﻳﺎﺣﻲ ﻭﺍﻻﻗﺗﺻﺎﺩ ﺍﻟﻭﻁﻧﻲ، ﺑﻣﺎ ﻻ ﻳﺗﻌﺎﺭﺽ ﻣﻊ ﺍﻟﺻﺣﺔ ﺍﻟﻌﺎﻣﺔ ﻭﺃﻣﻥ ﻭﺳﻼﻣﺔ
ﺍﻟﻣﺟﺗﻣﻊ،
ﻧﺟﻭﻡ ﻓﻲ ﺇﻣﺎﺭﺓ 5 ﺗﻭﺟّﻪ ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﻭﺍﻟﺳﻳﺎﺣﺔ - ﺃﺑﻭﻅﺑﻲ ﺍﻟﻣﻧﺷﺂﺕ ﺍﻟﻔﻧﺩﻗﻳﺔ ﻓﺋﺔ
ﺳﺑﺗﻣﺑﺭ 15 ﺃﺑﻭﻅﺑﻲ ﺑﺈﻋﺎﺩﺓ ﺗﺷﻐﻳﻝ ﻣﺭﺍﻛﺯ ﺍﻟﺳﺑﺎ ﺑﺩءﺍ ً ﻣﻥ ﻳﻭﻡ ﺍﻟﺛﻼﺛﺎء ﺍﻟﻣﻭﺍﻓﻖ
ﻭﺍﻻﻟﺗﺯﺍﻡ ﺑﺟﻣﻳﻊ ﺍﻟﺗﺩﺍﺑﻳﺭ ﺍﻻﺣﺗﺭﺍﺯﻳﺔ ﻭﺍﻟﻭﻗﺎﺋﻳﺔ ﺍﻟﻣﻭﺿﺣﺔ ﻓﻲ ﺍﻟﺩﻟﻳﻝ 2020
ﺍﻟﻣﺭﻓﻖ.
Please note that hotel establishments will be inspected
by DCT Abu Dhabi's inspectors to verify compliance
with these instructions.
ﻳﺭﺟﻰ ﺍﻟﻌﻠﻡ ﺑﺄﻧﻪ ﺳﻳﺗﻡ ﺗﻔﺗﻳﺵ ﺍﻟﻣﻧﺷﺂﺕ ﺍﻟﻔﻧﺩﻗﻳﺔ ﻣﻥ ﻗﺑﻝ ﻣﻔﺗﺷﻲ ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ
ﻭﺍﻟﺳﻳﺎﺣﺔ – ﺃﺑﻭﻅﺑﻲ ﻟﻠﺗﺣﻘﻖ ﻣﻥ ﺍﻟﺗﺯﺍﻣﻬﺎ ﺑﻬﺫﻩ ﺍﻟﺗﻌﻠﻳﻣﺎﺕ.
We hope that you will abide by these guidelines to avoid
any legal measures that will be taken against offenders
according to the legislation in force.
ﺁﻣﻠﻳﻥ ﻣﻧﻛﻡ ﺍﻟﺗﻘﻳﺩ ﺑﻣﺎ ﺃﺷﺭﻧﺎ ﺇﻟﻳﻪ ﺗﻔﺎﺩﻳﺎ ً ﻟﻺﺟﺭﺍءﺍﺕ ﺍﻟﻘﺎﻧﻭﻧﻳﺔ ﺍﻟﺗﻲ ﺳﺗﺗﺧﺫ ﺑﺷﺄﻥ
ﺍﻟﻣﺧﺎﻟﻔﻳﻥ ﻭﻓﻖ ﺍﻟﺗﺷﺭﻳﻌﺎﺕ ﺍﻟﻧﺎﻓﺫﺓ.
Thank you for your cooperation. ﺷﺎﻛﺭﻳﻥ ﻟﻛﻡ ﺣﺳﻥ ﺗﻌﺎﻭﻧﻛﻡ،
Kind Regards. ﻭﺗﻔﺿﻠﻭﺍ ﺑﻘﺑﻭﻝ ﻓﺎﺋﻖ ﺍﻻﺣﺗﺭﺍﻡ ﻭﺍﻟﺗﻘﺩﻳﺭ.
Department of Culture and Tourism - Abu Dhabi ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﻭﺍﻟﺳﻳﺎﺣﺔ - ﺃﺑﻭﻅﺑﻲ
Circular No. 69/2020 1 of 1
P.O.Box 94000, Abu Dhabi, United Arab Emirates dctabudhabi.ae ، ﺃﺑﻭﻅﺑﻲ، ﺍﻹﻣﺎﺭﺍﺕ ﺍﻟﻌﺭﺑﻳﺔ ﺍﻟﻣﺗﺣﺩﺓ94000ﺹ.ﺏ.
t. +971 2 4440444 f. +971 2 4440400 Visitabudhabi.ae +971 2 4440400ﻓﺎﻛﺱ. +971 2 4440444 ﻫﺎﺗﻑ.

1
COVID-19 PRECAUTIONAY GUIDELINES FOR SPAS IN 5 STAR HOTEL ESTABLISHMENTS
ﻧﺠﻮم اﻟﺨﻤﺲ ﻟﻔﺌﺔ اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻟﻤﺮاﻛﺰ "19 -ﻛﻮﻓﻴﺪ" ﻣﻦ اﻟﻮﻗﺎﻳﺔ وﺑﺮوﺗﻮﻛﻮﻻت اﻻﺣﺘﺮازﻳﺔ اGﺟﺮاءات
COVID-19 PRECAUTIONAY GUIDELINES FOR SPAS
IN 5 STAR HOTEL ESTABLISHMENTS
SEPTEMBER 2020
VERSION 1
2020 ﺳﺒﺘﻤﺒﺮ
أوﻟﻰ ﻧﺴﺨﺔ
"19-ﻛﻮﻓﻴﺪ" ﻣﻦ اﻟﻮﻗﺎﻳﺔ وﺑﺮوﺗﻮﻛﻮﻻت اﻻﺣﺘﺮازﻳﺔ ا9ﺟﺮاءات
ﻧﺠﻮم اﻟﺨﻤﺲ ﻟﻔﺌﺔ اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻟﻤﺮاﻛﺰ

2
COVID-19 PRECAUTIONAY GUIDELINES FOR SPAS IN 5 STAR HOTEL ESTABLISHMENTS
ﻧﺠﻮم اﻟﺨﻤﺲ ﻟﻔﺌﺔ اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻟﻤﺮاﻛﺰ "19 -ﻛﻮﻓﻴﺪ" ﻣﻦ اﻟﻮﻗﺎﻳﺔ وﺑﺮوﺗﻮﻛﻮﻻت اﻻﺣﺘﺮازﻳﺔ اGﺟﺮاءات
اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻣﺮاﻛﺰ
SPAS IN HOTEL ESTABLISHMENTS
¥ - واﻟﺴﻴﺎﺣﺔ اﻟﺜﻘﺎﻓﺔ داﺋﺮة ﻋﻦ اﻟﺼﺎدرة واﻟﺘﻌﻠﻴﻤﺎت اﻟﺘﻮﺟﻴﻬﺎت ﺑﻜﺎﻓﺔ اﻻﻟﺘﺰام اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﻋﻠﻰ ﻳﺠﺐ
.ﺑﻬﺎ اﻟﻤﺴﻤﻮح اﻻﺳﺘﻴﻌﺎﺑﻴﺔ واﻟﻘﺪرة اﻟﺴﺒﺎ ﻣﺮاﻛﺰ ﻋﻤﻞ ﺑﺴﺎﻋﺎت ﻳﺘﻌﻠﻖ ﻓﻴﻤﺎ أﺑﻮﻇﺒﻲ
¥ .وﺻﻮﻟﻬﻢ ﻋﻨﺪ ﻟﻠﺰوّار اﻟﺘﻮﺟﻴﻬﻴﺔ اﻟﺘﻌﻠﻴﻤﺎت ﻋﺮض
¥ اﻻﻓﺘﺘﺎح إﻋﺎدة ﻗﺒﻞ "19 - ﻛﻮﻓﻴﺪ" ﻓﻴﺮوس ﻟﻔﺤﺺ اﻟﻤﺨﺘﺼﻴﻦ واﻟﻤﻌﺎﻟﺠﻴﻦ اﻟﻤﻮﻇﻔﻴﻦ ﺟﻤﻴﻊ ﻳﺨﻀﻊ أن ﻳﻨﺒﻐﻲ
.أﺳﺒﻮﻋﻴﻦ ﻛﻞ اﻟﻔﺤﺺ ﻫﺬا إﺟﺮاء ﻣﻌﺎودة ﻣﻊ
¥ .ﺳﻠﺒﻴﺔ "19 -ﻛﻮﻓﻴﺪ" ﻓﺤﺺ ﻧﺘﺎﺋﺞ ﺟﺎءت ﺣﺎل ﻓﻲ ﻋﻤﻠﻬﻢ إﻟﻰ اﻟﻤﺨﺘﺼﻮن واﻟﻤﻌﺎﻟﺠﻮن اﻟﻤﻮﻇﻔﻮن ﻳﻌﻮد
¥ ﻟﻠﻔﺤﺺ ﺷﺨﺺ ﻛﻞ ﺧﻀﻮع ﻟﻀﻤﺎن اﻟﻤﺪﺧﻞ ﻋﻨﺪ ﺑﺎﻟﻴﺪ ﺗﺴﺘﺨﺪم اﻟﺘﻲ أو اﻟﻤﺜﺒﺘﺔ اﻟﺤﺮارﻳﺔ اﻟﻜﺎﻣﻴﺮا ﺗﻮﻓﻴﺮ ﺿﺮورة
ﻳﺸﻤﻞ وﻫﺬا .اﻟﻤﺮﺗﻔﻌﺔ اﻟﺤﺮارة ﻋﻼﻣﺎت ﻋﻠﻴﻬﻢ ﺗﻈﻬﺮ اﻟﺬﻳﻦ اأﻟﺸﺨﺎص دﺧﻮل ﻣﻨﻊ ﻣﻊ اﻟﻤﻄﻠﻮب، اﻟﺤﺮاري
.واﻟﻤﻘﺎوﻟﻴﻦ واﻟﺰوار اﻟﻤﻮﻇﻔﻴﻦ
¥ ﺧﻼل - وﺟﻮده ﺣﺎل ﻓﻲ - اﻟﻄﺒﻲ اﻟﻔﺮﻳﻖ ﺟﺎﻫﺰﻳﺔ وﺿﻤﺎن ﺑﻬﺎ، اﻟﻤﺸﺘﺒﻪ ﻟﻠﺤﺎﻻت إﻟﺰاﻣﻴﺔ ﻋﺰل ﻏﺮﻓﺔ ﺗﺨﺼﻴﺺ
.اﻟﺮﺳﻤﻲ اﻟﺪوام ﺳﺎﻋﺎت
¥ ﻣﻦ ﺑﺎﻟﻘﺮب ﻣﺨﺼﺼﺔ ﻋﺰل ﻏﺮﻓﺔ إﻟﻰ أﻋﻠﻰ أو ﻣﺌﻮﻳﺔ درﺟﺔ 37,3 ﺣﺮارﺗﻪ درﺟﺔ ﺗﺒﻠﻎ ﻧﺰﻳﻞ أو زاﺋﺮ ﻛﻞ اﺻﻄﺤﺎب
ﺗﻤﺎﺷﻴz 8001717 اﻟﺮﻗﻢ ﻋﻠﻰ اﻟﺼﺤﺔ داﺋﺮة ﻋﻤﻠﻴﺎت ﻣﺮﻛﺰ ﻓﻲ "اﺳﺘﺠﺎﺑﺔ" ﺧﺪﻣﺔ إﺑﻼغ ﺛﻢ وﻣﻦ اﻟﺮﺋﻴﺴﻲ، اﻟﻤﺪﺧﻞ
اﻟﻀﻴﻒ ﻫﻮﻳﺔ ﻣﻌﻠﻮﻣﺎت وﺗﺪوﻳﻦ ."19 - ﻛﻮﻓﻴﺪ" ﻣﻊ ﻟﻠﺘﻌﺎﻣﻞ ﺑﻬﺎ اﻟﻤﻌﻤﻮل اﻟﻤﺤﻠﻴﺔ وا~ﻧﻈﻤﺔ اﻟﻘﻮاﻋﺪ ﻣﻊ
.اﻟﻤﻌﻨﻲ اﻟﺸﺨﺺ إﻟﻰ وإرﺳﺎﻟﻬﺎ ﺑﻪ اﻻﺗﺼﺎل وﺗﻔﺎﺻﻴﻞ
¥ ﻋﻠﻰ ﻣﺨﺼﺼﺔ ﻋﺰل ﻏﺮﻓﺔ إﻟﻰ أﻋﻠﻰ أو ﻣﺌﻮﻳﺔ درﺟﺔ 37.3 ﺟﺴﻤﻪ ﺣﺮارة درﺟﺔ ﺗﺒﻠﻎ ﻧﺰﻳﻞ أو زاﺋﺮ ﻛﻞ اﺻﻄﺤﺎب
(1717 800 ﻋﻠﻰ) اﻟﺼﺤﺔ إدارة ﻋﻤﻠﻴﺎت ﻣﺮﻛﺰ ﻓﻲ "إﺳﺘﺠﺎﺑﺔ" ﺧﺪﻣﺔ إﺑﻼغ ﺛﻢ وﻣﻦ اﻟﺮﺋﻴﺴﻲ اﻟﻤﺪﺧﻞ ﻣﻦ ﺑﺎﻟﻘﺮب
إﻟﻰ ﺑﻬﺎ اﻟﻤﺸﺘﺒﻪ اﻟﺤﺎﻟﺔ ﺗﻮﺟﻴﻪ ﻳﺠﺐ أو .19- ﻛﻮﻓﻴﺪ ﺑﻔﻴﺮوس اﻟﺨﺎﺻﺔ اﻟﻤﺤﻠﻴﺔ وا~ﻧﻈﻤﺔ اﻟﻘﻮاﻋﺪ ﻣﻊ ﺗﻤﺎﺷﻴz
ﻋﻠﻰ ﻳﺠﺐ وﻟﻜﻦ ﺑﺬﻟﻚ، ﻟﻪ ﻓﺴﻴُﺴﻤﺢ اﻟﻔﻮر، ﻋﻠﻰ اﻟﻔﻨﺪق ﻣﻐﺎدرة اﻟﻔﺮد أراد إذا .ﻟﻠﺘﻘﻴﻴﻢ ﺻﺤﻴﺔ رﻋﺎﻳﺔ ﻣﻘﺪم أﻗﺮب
.اﻻﺗﺼﺎل وﺗﻔﺎﺻﻴﻞ اﻟﻬﻮﻳﺔ ﺑﻄﺎﻗﺔ ﻣﻌﻠﻮﻣﺎت ﻋﻠﻰ اﻟﺤﺼﻮل اﻟﻔﻨﺪق
¥ وﺑﺎﻟﻨﺴﺒﺔ .اﻟﻔﻨﺪق إﻟﻰ ا„ﻧﻔﻠﻮﻧﺰا أﻋﺮاض ﻋﻠﻴﻬﻢ ﺗﻈﻬﺮ اﻟﺬﻳﻦ اﻟﻤﻘﺎوﻟﻴﻦ أو اﻟﻤﻮﻇﻔﻴﻦ أو اﻟﻨﺰﻻء دﺧﻮل ﻳُﻤﻨﻊ
اﻻﻧﺘﻬﺎء ﺣﺘﻰ اﻟﻐﺮﻓﺔ ﻣﻦ ﺑﺎﻟﺨﺮوج ﻟﻬﻢ ﻳﺴﻤﺢ ﻻ ا~ﻋﺮاض؛ ﻋﻠﻴﻬﻢ ﺗﻈﻬﺮ واﻟﺬﻳﻦ اﻟﻐﺮف داﺧﻞ اﻟﻤﻮﺟﻮدﻳﻦ ﻟﻠﻨﺰﻻء
.اﻟﻄﺒﻴﺔ اﻟﻔﺤﻮص ﺟﻤﻴﻊ ﻣﻦ
¥ ﻟﺪاﺋﺮة اﻟﺘﺎﺑﻊ "اﺳﺘﺠﺎﺑﺔ" اﺗﺼﺎل ﻣﺮﻛﺰ ﻋﺒﺮ ا„ﻧﻔﻠﻮﻧﺰا أﻋﺮاض ﻋﻠﻴﻪ ﺗﻈﻬﺮ ﻣﻘﺎول أو ﻣﻮﻇﻒ أو ﻧﺰﻳﻞ أي ﻋﻦ ا„ﺑﻼغ
.8001717 اﻟﻤﺠﺎﻧﻲ اﻟﺮﻗﻢ ﻋﻠﻰ اﻟﺼﺤﺔ،
¥ إﻟﻰ دﺧﻮﻟﻬﻢ ﻳﻤﻨﻊ اﻟﺰوار، اﻣﺘﺜﺎل ﻋﺪم ﺣﺎل وﻓﻲ .دوﻣz اﻟﻜﻤﺎﻣﺔ ارﺗﺪاء واﻟﻤﻮﻇﻔﻴﻦ اﻟﺰوار ﺟﻤﻴﻊ ﻣﻦ ﻳﻄﻠﺐ
.اﻟﻔﻨﺪق
¥ .اﻟﻤﻄﻠﻮﺑﺔ اﻟﻌﻼﺟﺎت إﺟﺮاء أﺛﻨﺎء واﻟﻘﻔﺎزات واﻟﻜﻤﺎﻣﺔ اﻟﺒﻼﺳﺘﻴﻜﻲ اﻟﻮﺟﻪ درع ارﺗﺪاء اﻟﻤﻮﻇﻔﻴﻦ ﻣﻦ وﻳﻄﻠﺐ
¥ .ﻣﺤﺪدة ﻋﻼﺟﺎت ﻓﻲ ا~ﻣﺮ ﻟﺰم إذا اﻟﻜﻤﺎﻣﺔ ﺧﻔﺾ ﻟﻠﻀﻴﻮف ﻳﻤﻜﻦ

3
COVID-19 PRECAUTIONAY GUIDELINES FOR SPAS IN 5 STAR HOTEL ESTABLISHMENTS
ﻧﺠﻮم اﻟﺨﻤﺲ ﻟﻔﺌﺔ اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻟﻤﺮاﻛﺰ "19 -ﻛﻮﻓﻴﺪ" ﻣﻦ اﻟﻮﻗﺎﻳﺔ وﺑﺮوﺗﻮﻛﻮﻻت اﻻﺣﺘﺮازﻳﺔ اGﺟﺮاءات
اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻣﺮاﻛﺰ
SPAS IN HOTEL ESTABLISHMENTS
¥ Establishments should follow relevant circulars and announcements from the Department of
Culture and Tourism - Abu Dhabi for information regarding operating hours, capacity levels
or the allowable number of people in facilities.
¥ Venue precautionary guidelines to be displayed upon arrival.
¥ All staff and therapists should undergo COVID-19 testing prior to reopening, and all staff to
have a COVID-19 test on bi-weekly basis.
¥ All staff and therapists shall resume working after receiving the COVID-19 results as negative.
¥ Facility must have thermal cameras installed or handheld Infrared thermometers provided at
the main entrances to ensure each person is going through the mandated thermal screening,
noting entry shall be denied to those of high temperature. This includes staff members,
guests and contractors.
¥ Dedicate a mandatory isolation room to isolate suspected cases and ensure a medical team
is available on standby throughout operating hours.
¥ Every guest that has a body temperature of 37.3 Degrees Celsius or higher is to be escorted
to a designated isolation room in close proximity to the main entrance and the "Estijaba"
service at the Department of Health operation centre (on 800 1717) must be alerted in
line with local COVID-19 rules and regulations. Alternatively the suspected case should be
directed to the nearest health care provider for evaluation. If the individual wants to leave the
hotel immediately this will be allowed, but hotel should try to obtain ID and contact details.
¥ Guests, staff members or contractors showing flu-like symptoms are to be denied access to
the hotel establishment premises. With respect to in-house guests showing symptoms, they
should not be allowed out of the room until medical checks have been cleared.
¥ Report any guest, staff member or contractor who display flu-like symptoms to the "Estijaba"
service at the Department of Health operation centre on 800 1717.
¥ All guests and staff members are required to wear masks at all times. Non-compliance by
guests will lead to refusal of entry to the facilities.
¥ Staff members are required to wear plastic face shields over masks and gloves whilst
performing required treatments..
¥ Guests can lower the mask if deemed necessary for any specific treatments.

4
COVID-19 PRECAUTIONAY GUIDELINES FOR SPAS IN 5 STAR HOTEL ESTABLISHMENTS
ﻧﺠﻮم اﻟﺨﻤﺲ ﻟﻔﺌﺔ اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻟﻤﺮاﻛﺰ "19 -ﻛﻮﻓﻴﺪ" ﻣﻦ اﻟﻮﻗﺎﻳﺔ وﺑﺮوﺗﻮﻛﻮﻻت اﻻﺣﺘﺮازﻳﺔ اGﺟﺮاءات
اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻣﺮاﻛﺰ
SPAS IN HOTEL ESTABLISHMENTS
¥ اﻟﻤﻨﺘﺠﺎت ﺑﺎﺳﺘﺨﺪام ﻣﺴﺘﻤﺮ ﺑﺸﻜﻞ اﻟﺸﺎﺋﻌﺔ اﻟﻠﻤﺲ وﻧﻘﺎط واﻟﻤﻨﺎﻃﻖ ا~ﺳﻄﺢ ﺟﻤﻴﻊ وﺗﻄﻬﻴﺮ ﺗﻨﻈﻴﻒ ﻳﺠﺐ
.أﺑﻮﻇﺒﻲ ﻓﻲ اﻟﺼﺤﺔ داﺋﺮة ﻗﺒﻞ ﻣﻦ ﺑﻬﺎ اﻟﻤﻮﺻﻰ واﻟﻤﻌﻘﻤﺎت
¥ .اﺳﺘﺨﺪام ﻛﻞ ﺑﻌﺪ ﻣﺴﺘﻤﺮ ﺑﺸﻜﻞ اﻟﻔﺘﺢ إﻋﺎدة ﻣﺮﺣﻠﺔ أﺛﻨﺎء واﻟﺘﻌﻘﻴﻢ اﻟﺘﻨﻈﻴﻒ وﺗﻴﺮة زﻳﺎدة
¥ .اﻟﺮﺳﻤﻲ اﻟﺪوام ﺳﺎﻋﺎت اﻧﺘﻬﺎء ﺑﻌﺪ اﻟﻤﺮاﻓﻖ ﺟﻤﻴﻊ وﺗﻌﻘﻴﻢ ﺗﻨﻈﻴﻒ ﻣﻦ اﻟﺘﺄﻛﺪ
¥ .اﺳﺘﺨﺪام ﻛﻞ وﺑﻌﺪ ﻗﺒﻞ اﻟﻤﺴﺘﺨﺪﻣﺔ ا~دوات وﺟﻤﻴﻊ اﻟﺘﺪﻟﻴﻚ ﻣﻌﺪات وﺗﻌﻘﻴﻢ ﺗﻨﻈﻴﻒ ﻳﺠﺐ
¥ .اﺳﺘﺨﺪام ﻛﻞ ﺑﻌﺪ اﻟﻮﺟﻪ وﺗﺪﻟﻴﻚ ﺷﺪ آﻻت وﺗﻌﻘﻴﻢ ﺗﻨﻈﻴﻒ ﻳﺠﺐ
¥ وﺗﻌﻘﻴﻤﻬﺎ ﺗﻨﻈﻴﻔﻬﺎ وﻳﻨﺒﻐﻲ اﺳﺘﺨﺪام ﻛﻞ ﺑﻌﺪ اﻟﺴﺮﻳﺮ وأﻏﻄﻴﺔ واﻟﻤﻨﺎﺷﻒ واﻟﻮﺳﺎﺋﺪ اﻟﺒﻄﺎﻧﻴﺎت ﺗﻐﻴﻴﺮ ﻳﺠﺐ
.ﻳﻮﻣﻲ ﺑﺸﻜﻞ
¥ .اﺳﺘﺨﺪام ﻛﻞ ﺑﻌﺪ وﺗﻐﻴﻴﺮﻫﺎ ﻣﻨﻬﺎ اﻟﺘﺨﻠﺺ ﻳﺘﻢ أن ﻋﻠﻰ اﻟﻮاﺣﺪ اﻻﺳﺘﺨﺪام ذات اﻟﺴﺮﻳﺮ أﻏﻄﻴﺔ ﺗﻜﻮن أن ﻳﺠﺐ
¥ اﻟﺤﻤﺎﻳﺔ ﻣﻌﺪات ﻣﻦ ﻟﻠﺘﺨﻠﺺ ﻣﺨﺼﺼﺔ ﺳﻼل ﺗﻮﻓﻴﺮ ﺟﺎﻧﺐ إﻟﻰ اﻟﺮﺋﻴﺴﻴﺔ اﻟﻤﺪاﺧﻞ ﻋﻨﺪ اﻟﻘﻤﺎﻣﺔ ﺳﻼل إﺗﺎﺣﺔ
.دوري ﺑﺸﻜﻞ إزاﻟﺘﻬﺎ ﻳﺘﻢ ّ أن ﻋﻠﻰ ذﻟﻚ، إﻟﻰ وﻣﺎ واﻟﻜﻤﺎﻣﺔ اﻟﻘﻔﺎزات ﻣﺜﻞ اﻟﻤﺴﺘﺨﺪﻣﺔ اﻟﺸﺨﺼﻴﺔ
¥ .اﻟﻤﻨﺸﺄة ﺿﻤﻦ ﻣﺨﺘﻠﻔﺔ ﻣﻮاﻗﻊ ﻓﻲ اﻟﻴﺪﻳﻦ ﻣﻌﻘﻤﺎت وﺟﻮد ﻣﻦ اﻟﺘﺄﻛﺪ
¥ .ﻋﻼج ﻛﻞ ﺑﻌﺪ وﺗﻌﻘﻴﻤﻬﺎ ﺑﺎﻟﺒﺸﺮة اﻟﻌﻨﺎﻳﺔ ﻣﻨﺘﺠﺎت زﺟﺎﺟﺎت ﺗﻨﻈﻴﻒ ﻳﺠﺐ
¥ .اﻟﻀﻴﻒ ﺑﺸﺮة ﻋﻠﻰ اﻟﻤﻨﺘﺠﺎت ﻟﻮﺿﻊ اﻟﻮاﺣﺪ اﻻﺳﺘﺨﺪام ذات اﻟﻤﻌﺪات ﺑﺎﺳﺘﻌﻤﺎل ﻓﻘﻂ ﻳﺴﻤﺢ
¥ اﻟﻬﻮاء وﺗﻨﻘﻴﺔ ﺟﻮدة ﻋﻠﻰ اﻟﺤﻔﺎظ ﺗﻀﻤﻦ وﻣﻌﺪات ﻓﻠﺘﺮات وﺿﻊ ﻋﻠﻰ اﻟﻌﻤﻞ ﻣﻊ اﻟﻄﺒﻴﻌﻲ اﻟﻬﻮاء ﻧﺴﺒﺔ زﻳﺎدة
.ﻣﺴﺘﻤﺮ ﺑﺸﻜﻞ
¥ .ﻋﻼج ﻛﻞ وﺑﻌﺪ ﻗﺒﻞ ﻳﺪﻳﻪ ﻏﺴﻞ اﻟﻤﻌﺎﻟﺞ ﻋﻠﻰ ﻳﺠﺐ
¥ .اﻟﺘﺸﻐﻴﻠﻴﺔ اﻟﻤﻨﺎﻃﻖ ﺟﻤﻴﻊ ﻓﻲ دوري ﺑﺸﻜﻞ ﻟﻠﺘﻌﻘﻴﻢ اﻟﻤﺨﺼﺼﺔ اﻟﻤﻮاد ﺑﺮش اﻻﻟﺘﺰام
¥ اﻟﺘﻌﻘﻴﻢ ﻟﻠﻤﻨﺸﺄة ﻳﺴﻤﺢ ﻣﻨﻈﻢ ﺟﺪول اﻋﺘﻤﺎد ﻣﺮاﻋﺎة ﻣﻊ ﻣﻮﻋﺪ، دون أﺣﺪ اﺳﺘﻘﺒﺎل وﻋﺪم اﻟﻤﻮاﻋﻴﺪ ﺗﻨﻈﻴﻢ
.اﻟﺘﺎﻟﻲ اﻟﻀﻴﻒ وﺻﻮل ﻗﺒﻞ

5
COVID-19 PRECAUTIONAY GUIDELINES FOR SPAS IN 5 STAR HOTEL ESTABLISHMENTS
ﻧﺠﻮم اﻟﺨﻤﺲ ﻟﻔﺌﺔ اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻟﻤﺮاﻛﺰ "19 -ﻛﻮﻓﻴﺪ" ﻣﻦ اﻟﻮﻗﺎﻳﺔ وﺑﺮوﺗﻮﻛﻮﻻت اﻻﺣﺘﺮازﻳﺔ اGﺟﺮاءات
¥ All common surfaces, areas/high touch points must be properly cleaned and disinfected
using the products and methods recommended by Department of Health Abu Dhabi.
¥ Increase the frequency of cleaning and disinfection during re-opening phase after every use.
¥ Ensure cleaning and disinfection for all facilities after daily duty timings.
¥ The service room equipment such as stones, wheel roller massage stick etc must be cleaned
and disinfected after each use.
¥ Face cradle must be cleaned and disinfected after each use.
¥ Blankets, pillows, towels and bedsheets must be changed after every use and should be
cleaned and disinfected on daily basis.
¥ Bed covers must be of disposable nature and changed after every use.
¥ Specific disposal bins to be made available at all key entrances and in common areas for
medical waste (masks, gloves etc.) and these should be frequently cleared.
¥ Hand sanitiser dispensers must be provided in common areas and around the facility.
¥ Bottles for skin care products must be cleaned and disinfected after each treatment.
¥ Only disposable sticks to be used for applying treatment materials.
¥ Proper air ventilation to be maintained according to the regulatory requirements and all Air
Conditioning filters must be cleaned frequently.
¥ Therapist must follow strict hand washing regime before and after each treatment.
¥ Daily misting of disinfection solution must be performed in all the operational areas.
¥ Treatments must be arranged strictly by appointments. Appointments to be scheduled in a
way to ensure sufficient time for cleaning and disinfection after each service.
اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻣﺮاﻛﺰ
SPAS IN HOTEL ESTABLISHMENTS

6
COVID-19 PRECAUTIONAY GUIDELINES FOR SPAS IN 5 STAR HOTEL ESTABLISHMENTS
ﻧﺠﻮم اﻟﺨﻤﺲ ﻟﻔﺌﺔ اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻟﻤﺮاﻛﺰ "19 -ﻛﻮﻓﻴﺪ" ﻣﻦ اﻟﻮﻗﺎﻳﺔ وﺑﺮوﺗﻮﻛﻮﻻت اﻻﺣﺘﺮازﻳﺔ اGﺟﺮاءات
اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻣﺮاﻛﺰ
SPAS IN HOTEL ESTABLISHMENTS
¥ .اﻟﻤﻮﻋﺪ ﺣﺴﺐ ﻟﻪ اﻟﻤﺤﺪد اﻟﻮﻗﺖ ﻓﻲ ﻳﺼﻞ أن وﻳﺠﺐ اﻟﻤﺮﻓﻖ، دﺧﻮل اﻟﻌﻼج ﻳﺘﻠﻘﻰ اﻟﺬي ﻟﻠﻌﻤﻴﻞ ﻓﻘﻂ ﻳﻤﻜﻦ
¥ ﻛﻞ ﺑﻌﺪ وﺗﻌﻘﻴﻤﻬﺎ ﺗﻨﻈﻴﻔﻬﺎ ﺑﺸﺮط اﻻﺳﺘﺤﻤﺎم وﻣﺮاﻓﻖ واﻟﺨﺰاﺋﻦ اﻟﻤﻼﺑﺲ ﺗﺒﺪﻳﻞ ﻏﺮف ﺑﺎﺳﺘﺨﺪام ﻳُﺴﻤﺢ
ﻗﻮاﻋﺪ ﻋﻠﻰ اﻟﺤﻔﺎظ ﻣﻦ اﻟﻔﻨﺪق ﻳﺘﻤﻜﻦ ﻟﻢ ﺣﺎل وﻓﻲ .ا~وﻗﺎت ﻛﻞ ﻓﻲ اﻻﺟﺘﻤﺎﻋﻲ اﻟﺘﺒﺎﻋﺪ ﻣﺮاﻋﺎة ﻣﻊ اﺳﺘﻌﻤﺎل،
.إﻏﻼﻗﻬﺎ ﻓﻴﺠﺐ ا~ﻣﺎﻛﻦ، ﻫﺬه ﻓﻲ اﻟﺠﺴﺪي اﻟﺘﺒﺎﻋﺪ ﻟﻘﻮاﻋﺪ واﻻﻣﺘﺜﺎل واﻟﺘﻌﻘﻴﻢ، اﻟﺘﻨﻈﻴﻒ
¥ .واﻻﺳﺘﺤﻤﺎم اﻟﻤﻼﺑﺲ ﺗﻐﻴﻴﺮ ﻣﺮاﻓﻖ ﻓﻲ اﻻزدﺣﺎم ﺗﺠﻨﺐ
¥ ﻋﻨﺪ ﻟﻠﻌﻤﻼء ﻓﻘﻂ وﺗﻘﺪﻳﻤﻬﺎ اﻻﻧﺘﻈﺎر، وﻣﻨﺎﻃﻖ اﻟﻤﺸﺘﺮﻛﺔ اﻟﻤﻨﺎﻃﻖ ﻣﻦ واﻟﺮاﺣﺔ اﻟﺘﺮﻓﻴﻪ وﺳﺎﺋﻞ ﺟﻤﻴﻊ إزاﻟﺔ ﻳﺠﺐ
.اﻟﻄﻠﺐ
¥ .اﻟﺨﺪﻣﺔ ﺗﻘﺪﻳﻢ ﻳﺘﻢ ﻋﻨﺪﻣﺎ إﻻ اﻟﻤﻨﺸﺄة أرﺟﺎء ﻛﺎﻓﺔ ﻓﻲ اﻟﺠﻤﻴﻊ ﺑﻴﻦ ﻣﺘﺮ ٢ ﺑﻮاﻗﻊ اﺟﺘﻤﺎﻋﻲ ﺗﺒﺎﻋﺪ ﻣﺴﺎﻓﺔ ﻋﻠﻰ ا„ﺑﻘﺎء
¥ .ﻣﺘﺮ ٢ اﻟﺒﺎﻟﻐﺔ اﻻﺟﺘﻤﺎﻋﻲ اﻟﺘﺒﺎﻋﺪ ﻣﺴﺎﻓﺔ ﻣﺮاﻋﺎة ﻣﻊ اﻻﻧﺘﻈﺎر ﻣﻘﺎﻋﺪ ﺑﺘﺮﺗﻴﺐ اﻻﻟﺘﺰام
¥ أﻣﺎم اﻟﻄﻮاﺑﻴﺮ ﺗﻨﻈﻴﻢ ﺑﻬﺪف ا~رﺿﻴﺎت ﻋﻠﻰ ﻣﺘﺮ ٢ اﻟﺒﺎﻟﻐﺔ اﻻﺟﺘﻤﺎﻋﻲ اﻟﺘﺒﺎﻋﺪ ﻣﺴﺎﻓﺔ ﺗﻮﺿّﺢ ﻋﻼﻣﺎت ﺑﻮﺿﻊ اﻻﻟﺘﺰام
.اﻻﻧﺘﻈﺎر وﻣﻨﺎﻃﻖ اﻻﺳﺘﻘﺒﺎل وردﻫﺎت اﻟﻤﻴﺎه دورات
¥ .اﻟﻌﻼج وﺑﻌﺪ ﻗﺒﻞ وﺗﻌﻘﻴﻤﻬﺎ ﻳﺪﻳﻪ ﺑﻐﺴﻞ اﻟﻀﻴﻒ إﻟﺰام
¥ اﻻﺳﺘﻤﺮار ﻣﻊ اﻟﻌﺪوى، اﻧﺘﻘﺎل واﺣﺘﻤﺎﻻت اﻻﺣﺘﻜﺎك ﻟﺘﻘﻠﻴﻞ اﻟﺬﻛﻴﺔ اﻟﺪﻓﻊ ﻃﺮق اﺳﺘﻌﻤﺎل ﻋﻠﻰ اﻟﻀﻴﻮف ﺗﺸﺠﻴﻊ
.اﻟﺪﻓﻊ ﻣﻨﺎﺿﺪ ﻋﻠﻰ ﻟﻠﻴﺪﻳﻦ ﻣﻌﻘّﻤﺎت ﺗﺮﻛﻴﺐ ﻣﻦ واﻟﺘﺄﻛﺪ اﻟﻨﻘﺪي، اﻟﺪﻓﻊ ﺑﻘﺒﻮل
¥ .اﻟﻀﻴﻒ ﻗﺒﻞ ﻣﻦ اﺳﺘﺨﺪاﻣﻬﺎ وﺑﻌﺪ ﻗﺒﻞ اﻟﺬﻛﻴﺔ اﻟﺪﻓﻊ آﻻت ﺗﻌﻘﻴﻢ
¥ وﺟﻤﻴﻊ اﻻﺟﺘﻤﺎﻋﻲ اﻟﺘﺒﺎﻋﺪ ﻣﻤﺎرﺳﺔ ﻋﻠﻰ وﺣﺜﻬﻢ اﻟﺰوار ﻟﺘﺬﻛﻴﺮ اﻟﻤﻨﺸﺄة وﻓﻲ اﻟﻤﺪﺧﻞ ﻋﻨﺪ اﻟﻼﻓﺘﺎت ﺗﻮاﻓﺮ ﻣﻦ ﺗﺄﻛﺪ
.ﻣﺨﺘﻠﻔﺔ ﺑﻠﻐﺎت ذﻟﻚ ﺗﻮﺿﻴﺢ وﻳﺠﺐ اﻻﺣﺘﺮازﻳﺔ، ا„ﺟﺮاءات
¥ .اﻟﻤﻨﺸﺄة ﻣﻦ اﻟﻤﻴﺎه أو اﻟﻤﺴﺘﺨﺪﻣﺔ اﻟﻤﻨﺘﺠﺎت ﻋﻦ اﻟﻌﻴﻨﺎت أو واﻟﻤﺠﻼت اﻟﺠﺮاﺋﺪ ﺟﻤﻴﻊ إزاﻟﺔ
¥ „ﻋﺎدة اﻟﻘﺎﺑﻠﺔ اﻟﻤﻨﻌﺸﺔ اﻟﻤﻨﺸﻔﺔ اﺳﺘﺨﺪام وﻋﺪم اﻟﻤﻨﺘﺠﺎت وﻋﻴﻨﺎت اﻟﻤﻴﺎه وﻣﻮزﻋﺎت واﻟﻤﺠﻼت اﻟﺠﺮاﺋﺪ ﺟﻤﻴﻊ إزاﻟﺔ
. اﻟﻤﻨﺸﺄة ﻣﻦ اﻻﺳﺘﺨﺪام

7
COVID-19 PRECAUTIONAY GUIDELINES FOR SPAS IN 5 STAR HOTEL ESTABLISHMENTS
ﻧﺠﻮم اﻟﺨﻤﺲ ﻟﻔﺌﺔ اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻟﻤﺮاﻛﺰ "19 -ﻛﻮﻓﻴﺪ" ﻣﻦ اﻟﻮﻗﺎﻳﺔ وﺑﺮوﺗﻮﻛﻮﻻت اﻻﺣﺘﺮازﻳﺔ اGﺟﺮاءات
¥ Only client receiving the treatment can enter the facility, and they should arrive as close to
their appointment time as possible.
¥ Changing rooms, lockers and shower facilities are permitted on the condition that cleaning
and disinfection is performed after every use and physical distancing must be maintained at
all times. If hotel unable to maintain the strict cleaning, disinfection regimes, and physical
distancing rules then these facilities must be closed.
¥ Avoid crowding in changing and shower facilities.
¥ Shared amenity kits in the changing area must be removed and only provided to clients upon
request.
¥ Ensure the 2 metre distancing measure is maintained throughout the facility except when
the service is being offered.
¥ Seating must be positioned as to respect the 2 metre distance rule in all areas of the facility.
¥ Physical distancing markings of 2 metres should be clearly defined on the floors for all
queues including restrooms, receptions and waiting areas etc.
¥ Ensure guest washes their hands or use hand sanitisers upon arrival and after treatments.
¥ Encourage guest to use "smart" payments as a preferred method to reduce contacts
and contamination while cash payments are still valid and not to be rejected. Ensure the
installation of hand sanitisers at payment counters.
¥ Smart payment machines are to be sanitised before and after being presented to any guest.
¥ Display posters for preventive measures, good personal hygiene, physical distancing and
precautions to be taken by staff and visitors at the entrances and around the facility.
¥ Newspaper, magazines, water dispensers, product samples or testers and re-useable
refreshing hand towels must be removed.
اﻟﻔﻨﺪﻗﻴﺔ اﻟﻤﻨﺸﺂت ﺳﺒﺎ ﻣﺮاﻛﺰ
SPAS IN HOTEL ESTABLISHMENTS