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MBZUAI Policy Framework

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Page 1 of 18 MBZUAI Policy Framework
Policy Framework
PolicyFramework_IEQA_POL_V02.01
August 2024

Page 1 of 18 MBZUAI Policy Framework
Department IEQA Approval Date 2024/08/28
Document Reference PolicyFramework_IEQA_POL_V02.01 Revision Date 2026/07/28
Document name Policy Framework Document owner Head of IEQA
Contents
MBZUAI Policy Framework ............................................................................................................................ 4
1. Scope...................................................................................................................................................... 4
2. Overview ................................................................................................................................................ 4
3. Policy Hierarchy...................................................................................................................................... 4
4. Policy Governance.................................................................................................................................. 5
5. Roles and Responsibilities ...................................................................................................................... 6
6. Policy Development ............................................................................................................................... 6
7. Policy Review Process ............................................................................................................................ 7
8. Policy and Procedure Guidelines ........................................................................................................... 7
1. Objective ................................................................................................................................................ 7
2. Scope...................................................................................................................................................... 8
3. Terminology and File Name Conventions ................................................................................................ 8
3.1. Terms ..................................................................................................................................................... 8
3.2. File Coding Convention ........................................................................................................................... 8
3.3. Administrative Policy Version Numbering ............................................................................................. 10
4. Policy and Procedure Development ...................................................................................................... 10
4.1. Policy Statement(s) .............................................................................................................................. 11
4.2. Scope.................................................................................................................................................... 11
4.3. Policy .................................................................................................................................................... 11
4.4. Procedure(s) ........................................................................................................................................ 12
4.5. Definitions............................................................................................................................................ 12
4.6. Reference(s) and Related Document(s) .............................................................................................. 13
4.7. Document Control Information ........................................................................................................... 13
5. IEQA Framework Policy Document Control Information .................................................................... 15
Appendix A – Policy Template ..................................................................................................................... 16
Appendix B – Procedures Manual Template................................................................................................ 18

Page 1 of 18 MBZUAI Policy Framework
Department IEQA Approval Date 2024/08/28
Document Reference PolicyFramework_IEQA_POL_V02.01 Revision Date 2026/07/28
Document name Policy Framework Document owner Head of IEQA
MBZUAI Policy Framework
1. Scope
This framework applies to all Mohamed bin Zayed University of Artificial Intelligence policies,
procedures, and associated instruments.
2. Overview
This framework describes the requirements and principles governing policy documents and their
implementation at Mohamed bin Zayed University of Artificial Intelligence (MBZUAI) to ensure
appropriate content, governance, and consistency. MBZUAI recognizes that policies serve as the
promoter of the institutional mission, operational efficiencies, effectiveness, and excellence. This policy
framework addresses MBZUAI commitment to ensuring that all policies shall be developed, approved,
and issued in a consistent manner in compliance with the university’s mission.
3. Policy Hierarchy
3.1. Policy Hierarchy: All MBZUAI policy documents are part of a hierarchy that governs university
activities. National and Emirate rules and legislation is at the hierarchy’s highest level, which takes
precedence over policy.
Figure 1: MBZUAI Policy Framework
3.2. Policies are university-wide instruments governing all academic, administrative, and operational
functions of the University. They must comply with all relevant National and Emirate legislation
and are approved by the appropriate delegated authority.
3.3. Procedures, guidelines, manuals and handbooks are instructional documents that set out
UAE Visions and Missions
UAE Rules & Regulations
Policy & Procedures
Guidelines, Manuals and
Handbooks

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Document name Policy Framework Document owner Head of IEQA
processes and information when implementing policies. They must be consistent with the
policies that take precedence over them. They are endorsed by the relevant accountable policy
owner and approved by the appropriate delegated authority as per the current approved
delegation of authority (DoA).
3.4. Document Types and Application:
Document Scope Description
UAE Rules &
Regulations Nation-wide
The set of legislative instruments that apply to the UAE in general. Those that
directly or indirectly affect MBZUAI must take precedence over any MBZUAI
policy, procedure, or guideline.
Policy [POL]
University-wide
A statement of principles, beliefs, or intentions guides decision-making and
administration. A policy may identify roles and responsibilities. They describe
“what” we do.
Procedure
[PRO]
Outlines the interconnected steps describing how to implement and monitor
a policy and includes the assignment of accountabilities, tasks, and
compliance reporting requirements. They describe “how” we do things.
Guidelines
[GDL]
Offer approved and recommended approaches. They often give
practical examples of how specific policies may be applied.
Manual [MAN]
A collection of related documents (e.g., policies, procedures, guidelines) with
specific tasks/steps that help staff and management conduct institutional
activities.
Handbook
[HDBK]
A collection of related documents (e.g., policies, procedures, guidelines) that
help give general instructions covering a wide range of subjects to students,
staff, and management on how to conduct institutional activities.
4. Policy Governance
Policies, procedures, guidelines, manuals and handbooks are to be developed, approved, amended, and
reviewed in consultation with all relevant stakeholders and in accordance with the Policy Framework and
the Delegation of Authority (DoA) matrix. All records of new, amended, or old documents shall be
maintained indefinitely.

Page 1 of 18 MBZUAI Policy Framework
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Document Reference PolicyFramework_IEQA_POL_V02.01 Revision Date 2026/07/28
Document name Policy Framework Document owner Head of IEQA
5. Roles and Responsibilities
Role/Decision/Action Approver Accountability Conditions and limitations
Approval of Policy &
Procedures
• Board of Trustees
Or
• President (as per
DoA)
• IEQA
• President/
Chairs/
Directors/
Section
heads
• Approver according to the Delegation of
Authority.
• Coordinated and announced by IEQA.
• Created only where there is a justifiable
need.
• Publicly available on the MBZUAI intranet
or other relevant location.
Approval of
Guidelines, Manuals &
Handbooks
• President/VPs
Or
• IEQA
Or
• VPs/ Chairs/
Directors/ Section
heads (as per
DoA)
• IEQA
• VPs/
Chairs/
Directors/
Section
heads
• Approver according to the Delegation of
Authority.
• Created only where there is a justifiable
need.
• Endorsed by the relevant policy owner.
• Available via the MBZUAI portal/intranet.
• Access may be restricted to staff only.
• Managed according to MBZUAI’s document
management principles and appropriate
templates or guidelines.
6. Policy Development
6.1. Every policy must have an individual policy owner. The policy owner will be responsible for the
policy’s development, dissemination, implementation, maintenance, and review. The policy
owner is usually the head of the department. When a need for a new and/or amendment policy
is identified, the department, and/or staff shall submit a policy proposal (Policies and Procedure
SharePoint) to the MBZUAI Institutional Effectiveness & Quality Assurance Department (IEQA).
6.2. A template is available to assist staff with policy and procedure development in word format
(Appendix A – Policy Template) on the MBZUAI intranet.
6.3. A policy should include features, characteristics, statements, and structure outlined in the
MBZUAI policy framework and associated guidelines.
6.4. Policy development, approval, and implementation stages are as follows:

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Document name Policy Framework Document owner Head of IEQA
MBZUAI policy implementation methodology
7. Policy Review Process
7.1. All policies and procedures should be reviewed every 2 years. Policies may be reviewed and may not
necessarily require an amendment and/or update. In this case, revision justification shall be classified
as review for compliance.
7.2. In some instances, the review may be required earlier if there is a legislative or regulatory
requirement for a specific change from external stakeholders.
7.3. Minor changes can undergo an update without the DoA approval process. In all circumstances a
circular shall be made to the MBZUAI for any updates.
7.4. An annual policy compliance check is the policy owner’s responsibility. Compliance will be assessed
against criteria including, but not limited to, alignment with any legislation, relevance and
conformance with the policy framework, alignment with other university policy instruments, etc.
7.5. IEQA is responsible for ensuring the policy owner is advised of the timeframe when a policy is due for
revision annually.
8. Policy and Procedure Guidelines
1. Objective
The purpose of these guidelines is to define a process for the effective and consistent development,
review, publication, approval, and administration of university policies & procedures. These guidelines
have been designed according to good international practices to contribute positively to the development
process of policies and ensure robust consultation.
Needs analysis Identify the need for the development of a new policy / procedure or review of an
existing policy / procedure
Assign policy
author/approver or policy
committee
Management will determine and nominate an author/committee for the
policy
Draft a document
A policy should include features, characteristics, statements, and structure as
outlined in the MBZUAI policy framework and associated guidelines.
Benchmark Policies should be benchmarked against good practice. The below Table is
MBZUAI policies benchmark with local and international universities.
Consultation with
stakeholders
Stakeholders must be consulted and, if any revision is required, the policy must be
updated and returned for final review.
Policy approval To be approved by the appropriate delegated authority, a policy must meet the
identified need and comply with the requirements of the framework and guidelines.
Communication &
Implementation
The policy owner ensures that the new or revised policy is communicated to
stakeholders and the policy is correctly implemented.

Page 1 of 18 MBZUAI Policy Framework
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Document name Policy Framework Document owner Head of IEQA
2. Scope
The guidelines apply to all members of the MBZUAI community who are involved with any aspect of policy
& procedures development and implementation.
3. Terminology and File Name Conventions
Set out below is a glossary of terms and standardized conventions that should be used when developing
policies and/or policy related documents. Using a MBZUAI’s standardized naming convention will facilitate
uniformity within and across policies, enable a consistent communication method, and mitigate against
confusion.
3.1. Terms
Abbreviation Document Type
POL Policy (and procedure)
PRO Procedure
GDL Guideline
MAN Manual
HDBK Handbook
3.2. File Coding Convention
The file coding convention of all policies or policy related documents will include the following in the below order:
1. The file name: e.g. PolicyFramework, StaffManual, StudentHandbook
2. The abbreviation of the department/ division. For example, Academic Affairs = AA (see abbreviations)
3. The abbreviation for the type of document. The most common abbreviations are policy (POL), guideline
(GDL), manual (MAN) and handbook (HDBK)
4. A version number in the format Vnn.nn (e.g. V01.00)
Formal ratified documents e.g. policies, manuals, guidelines, catalogs, handbooks etc.
Element Document Title Dept/Committee Document Type Version Control*
Format UpperCaseDelimit _ACRONYM _ABBREVIATION _V00.00
Example 1 Communications_IT_POL_V01.01
Example 2 StaffManual_HR_MAN_V02.00
Example 3 StudentHandbook_EA_HDBK_V02.01

Page 1 of 18 MBZUAI Policy Framework
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Document Reference PolicyFramework_IEQA_POL_V02.01 Revision Date 2026/07/28
Document name Policy Framework Document owner Head of IEQA
Each policy must have the following at the footer of the second page after Document Control (as shown below)
• Department Name
• Document Reference
• Document Name
• Approval Date
• Next Revision Date
• Document Owner
A Footer example is shown below for the Institutional Effectiveness and Quality Assurance Department:
Department IEQA Approval Date 2024/MM/DD
Document
Reference PolicyFramework_IEQA_POL_v01.01 Revision Date 2026/MM/DD
Document name Policy Framework Document owner Head of IEQA
Each policy must have the following at the header of the second page (as shown below)
• Top Left: Page Number (e.g. Page 2 of 23)
• Top Right: Abbreviated University Name followed by Document Name
The abbreviation for Division/Department/Section names should follow the list below:
Division / Department Abbreviations and Acronyms
Acronym Department / Division Name Acronym Department / Division Name
OP Office of the President IEQA Institutional Effectiveness and Quality Assurance
AA Academic Affairs (Provost’s Office) IT Information Technology
AADM Academic Administration LA Legal Affairs
AL Alumni ML Machine Learning
AR Archives and Records MC Marketing and Communications
CI Careers and Internships NLP Natural Language Processing
CS Computer Science OR Outreach
CV Computer Vision PROC Procurement
CS Corporate Services PROT Protocol
CB Computational Biology PS Professional Services
EA Educational Affairs PAAR Public Affairs and Alumni Relations
MEP Executive Education Program RO Registrar Office
FM Facilities Management RES Research
FIN Finance ROB Robotics
GS General Services SP Special Projects
HCI Human Computer Interaction SF Strategy and Future
HR Human Resources SL Student Life
IA Internal Audit

Page 1 of 18 MBZUAI Policy Framework
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Document Reference PolicyFramework_IEQA_POL_V02.01 Revision Date 2026/07/28
Document name Policy Framework Document owner Head of IEQA
3.3. Administrative Policy Version Numbering
This detail will be at the end of the document. The aim of creating administrative policy numbering for each
department/unit is to:
• Identify the policy.
• Communicate the version number indicating major/minor amendments.
• Communicate the draft or final status of the policy.
• Facilitate the organization of all policy documents.
Major Release
A major release is required in a policy if the change impacts the content of the policy. This is reflected by
increasing the whole version number, e.g., V01.00, V02.00, V03.00, etc.
Minor Release
A minor release is where small changes such as grammar, spelling, or minor corrections occur but do not impact the
content of the policy. This is reflected by increasing the decimal version number, e.g., V01.01, V01.02, V01.03,
etc.
Versioning Convention
Release Examples
A major change occurs when a document
undergoes approved substantive changes.
V01.00 (first approved version) V02.00 (second
approved version)
A minor change occurs when clarifications or
typographical modifications are made.
V01.01 (minor amendment of first approved version)
V02.01 (minor amendment of second approved version)
4. Policy and Procedure Development
The policy template must be used for all policies to ensure that all required policy elements are present
and set out in a consistent format. All required items must be included in a policy without making any
changes in the structure or order unless an exception is granted. The policy and procedure template
(Appendix A) is available on the MBZUAI staff intranet. MBZUAI shall adapt a standardized policy format
to guarantee uniformity and consistency. Therefore, MBZUAI policies, with procedures when applicable,
shall be written according to the following format upon implementation of this framework:
1. Cover page: Should have the MBZUAI logo, followed by the document name, with reference number
and date of release in the form of month and year e.g. February 2024.
2. Table of Contents: All headings and sub-headings should be hyperlinked to page numbers.
3. Policy statement and purpose: (mandatory element) is a statement that describes the main purpose
of the policy.
4. Scope: (mandatory element) is a statement that identifies all parties bound by the policy.
5. Policy: (mandatory element) a set of general rules and management directions that labels the policy
topics and may comprise of duties and responsibilities assigned to designated department or staff as
needed; and if applicable explicit authority to impose disciplinary actions and penalties, or other
remedies when noncompliance with the policy takes place.
6. Procedure: (if applicable) Procedure means a group of processes typically done in a standard order to
achieve an objective/task.

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Document Reference PolicyFramework_IEQA_POL_V02.01 Revision Date 2026/07/28
Document name Policy Framework Document owner Head of IEQA
7. Definitions: (if applicable) a set of explanation of terms and abbreviations used in the policy.
8. Reference(s) and Related Document(s): (mandatory element) a statement that gives information
about where the policy writer sourced information e.g. law, article, etc. showing where particular
information was sourced.
9. Document Control Information: (mandatory element) shall include the following information after the
table of contents:
a. Version Number
b. Role Responsible (Job title)
c. Comments (summary description of the changes)
d. Date of change YYYYMMDD (the approval date)
10. Approval list: (mandatory element) this list is needed for initial approvals in addition to all subsequent
updates. The approval list shall follow the Delegation of Authority (DoA) Matrix which include dates
of each of the sequence steps: (1) policy owner, (2) IEQA review, (3) initiators, (4) endorsers and (5)
approvers. The responsible role (job title, committee, etc.) for each sequence step shall be included.
To summarize, the policy, and if applicable the procedure, should include the items below:
1. Cover Page
2. Table of Contents
3. Policy Statement
4. Scope
5. Policy
6. Definitions
7. Reference(s) and Related Document(s)
8. Document Control Information
9. Approval List
4.1. Policy Statement(s)
This is an introductory statement that should give an overview of the policy, it’s purpose and how it is situated
within the context of MBZUAI. In addition, it should list the objectives of the policy, and if appropriate; list the aims
or intended outcomes of the policy.
4.2. Scope
The scope is a statement that identifies all parties bound to the policy or who will be affected by the policy:
• Who is the primary audience? (Who needs to follow the policy?)
• In what situation(s) does this policy not apply?
• Are there any significant conditions or restrictions?
4.3. Policy
The policy will set general rules and management directions that labels the policy topics and may comprise of duties
and responsibilities assigned to designated department or staff as needed; and if applicable explicit authority to
impose disciplinary actions and penalties, or other remedies when noncompliance with the policy takes place.

Page 1 of 18 MBZUAI Policy Framework
Department IEQA Approval Date 2024/08/28
Document Reference PolicyFramework_IEQA_POL_V02.01 Revision Date 2026/07/28
Document name Policy Framework Document owner Head of IEQA
Below are points to consider in the policy section:
• Be concise, readable, easily applied and interpreted, and expressed using plain English.
• Use strong action words (will, must, are responsible for, etc.). Do not use “shall” in a policy statement.
• Create transparency; and
• Reduce ambiguity.
4.4. Procedure(s)
Procedure is a group of processes/steps typically taken in order to achieve an objective/task. Procedures
are marked with the same policy number with an alphabetical order subsequent to the policy number.
Below are points to consider in the procedure section:
• Describe how the procedure will achieve policy implementation
• What are your objectives for this procedure?
• What does the procedure aim to do?
• Methods are developed in coordination with all stakeholders
• Do not include information that may be outdated (e.g., names)
• Include job roles, committees, departments, etc. for each procedure
• If you use an acronym, identify it the first time you use it
• Include step-by-step instructions
• Not too technical, brief enough to be understood by a new user
The procedure may be divided into different sections or procedure areas to delineate the various
aspects of the overall procedure.
4.5. Definitions
The table of definitions follows the approval list. A table providing definitions of terms in the policy will
ensure all users understand the terminology and can use it consistently. Terms and definitions should be
reviewed and updated as appropriate. All terms and definitions should be given in simple language
understandable by any reader. If an abbreviation is utilized throughout the document, then this may be added to
this section.
A simple example is given below:
Terminology Definition
MBZUAI The Mohamed bin Zayed University of Artificial Intelligence.
Board of Trustees
(BoT/Board)
The Board of Trustees formed through a resolution issued by the chairman
of the Executive Council. The Board shall exercise all the powers required
to conduct the work of the university, supervise the management of its
affairs, and achieve its objectives.

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Document name Policy Framework Document owner Head of IEQA
President
The President is the Chief Executive Officer of MBZUAI. The President shall,
subject to the direction, and under the supervision of the Board of Trustees,
have the necessary powers to manage the university, discharge the affairs
and represent it before other parties and judiciary.
4.6. Reference(s) and Related Document(s)
Information should be included about where the policy writer sourced information, e.g. law, article,
standards, Board of Trustees directives, President Directives, etc.
Include a list of other documents referenced within the policy or which should be read in conjunction with
the policy. If appropriate, identify the section to which the related document corresponds e.g. Section 6.2,
Student Handbook or Section 1.5, HR Manual, etc.
If applicable, file naming conventions should be utilized (see Section3, PolicyFramework_IEQA_POL_V02.00).
4.7. Document Control Information
This section is placed at the end of the document. Document control information and version history
information is essential when issuing new documents and any documents that undergo a revision process.
This will help identify the document correctly, identify when key decisions were made, track revision
numbers with different users if applicable, and ensure that the most current document version is being
used.
Each item in a left-hand column must have a corresponding number, text, or date, depending on the
requirement. NB: Dates should be written in month/year format.
Version
number File Name Responsible Role Comments Date of
change
V01.00
FileName_Dept_Document_VersionControl
e.g.
PolicyFramework_IEQA_POL_v02.00
Job position
Or
Committee Name
List of Changes Feb 2024
V01.01
V02.00
The status of all policies will be entered on the tracker and located on the IEQA tasks SharePoint or
designated software.
Approver list:
This section will be under the document control information at the end of the document. It is a historical
record for the reviewal process of the policy/procedure that has a list of the persons responsible, workflow
and the date. The approval list shall refer to the document as per the table below. The process shall start
with policy owner and IEQA, prior to proceeding to the authorized DoA matrix (Initiator, Endorser and
Approver).

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Document Reference PolicyFramework_IEQA_POL_V02.01 Revision Date 2026/07/28
Document name Policy Framework Document owner Head of IEQA
The date shall follow the format as described below YYYY-MM-DD.
Approval List: DocumentName_Dept._DocumentType_V01.00
Sequence
Number Sequence Roles Responsible Role Comments Date
1 Policy Owner /
Initiator YYYY-MM-DD
2 IEQA Review
3 Legal Review
4 Endorser
5 Approver

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Document name Policy Framework Document owner Head of IEQA
5. IEQA Framework Policy Document Control Information
Document Control Information for Policy Framework IEQA
Version
number File Name Responsible Role Comments Date of change
V01 PolicyFramework_IEQA
_POL_V01.01 Head of IEQA First approved version Jan 2022
V01.01 PolicyFramework_IEQA
_POL_V01.01 Head of IEQA
Aligned Departments to approved MBZUAI
Org Chart, added 7.5 point, updated footer
example, and added Policy review List and
Revision History.
Nov 2022
V02 PolicyFramework_IEQA
_POL_V02.00 Head of IEQA
Framework updated to meet requirements
of internal audit, The Ministry of Education
(MOE) Inspection Directorate and the
Commission of Academic Accreditation
(CAA) Regulatory Bodies.
Policies and Procedures merged, file name
conventions aligned with records and
archives.
Feb 2024
V02.01 PolicyFramework_IEQA
_POL_V02.01 Head of IEQA Introduction of Appendix B for procedures.
Revision of Appendix A to align appendices. September 2024
Approval List
Approval List: PolicyFramework_IEQA_POL_V02.01
Sequence
Number Sequence Roles Responsible Role Comments Date
1 Policy Owner Head of IEQA 2024-02-19
2 IEQA Review N/A
3 Initiator Head of IEQA 2024-02-19
4 Endorser Acting Director of
Strategy and IEQA 2024-02-22
5 Approver President 2024-08-28

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Appendix A – Policy Template
Note: All body text shall be Calibri size 11, with bold font (in blue) implemented for titles and headlines.
Titles and headlines can exceed font size of 11 in Calibri font.
In policy related documents which contain overarching procedure(s) the respective policy and procedure can
be combined. Detailed procedures or procedures not linked can be developed into their own manual
(Appendix B).
1. POLICY STATEMENT
1.1.
1.2.
2. PURPOSE
2.1.
2.2.
3. SCOPE
3.1.
3.2.
4. POLICY
4.1.
4.2.
3.2.A See (Name) PROCEDURE (Link to Procedure Manual)
5. DEFINITIONS
5.1
5.2
6. REFERENCE(S) AND RELATED DOCUMENT(S)
6.1
6.2
7. Document Control Information

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Document name Policy Framework Document owner Head of IEQA
Document Control Information
Version
number File Name Responsible Role Comments Date of change
Approval List (as per DOA)
Approval List: DocumentName_Dept._DocumentType_V01.00
Sequence
Number Sequence Roles Responsible Role Comments Date
1 Policy Owner /
Initiator YYYY-MM-DD
2 IEQA Review
3 Legal Review
4 Endorser
5 Approver

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Document name Policy Framework Document owner Head of IEQA
Appendix B – Procedures Manual Template
Note: All body text shall be Calibri size 11, with bold font (in blue) implemented for titles and headlines.
Titles and headlines can exceed font size of 11 in Calibri font.
In documents which contain multiple detailed procedures, the procedure(s) can be separated and
hyperlinked to the policy manual. Objective Section 2 can be removed if the procedures manual is linked to
a policy manual.
Procedures not linked to policies may also follow the format of Appendix B.
1. PROCEDURES MANUAL STATEMENT
1.1.
1.2.
2. SCOPE
2.1.
2.2.
3. PROCEDURE
3.1.A PROCEDURE 1
3.2.B PROCEDURE 2
OR
3.1 PROCEDURE 1
3.2 PROCEDURE 2
4. REFERENCE(S) AND RELATED DOCUMENT(S)
4.1
4.2
5. Document Control Information

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Document Control Information
Version
number File Name Responsible Role Comments Date of change
Approval List
Approval List: DocumentName_Dept._DocumentType_V01.00
Sequence
Number Sequence Roles Responsible Role Comments Date
1 Manual Owner /
Initiator YYYY-MM-DD
2 Reviewer 1
3 Reviewer 2
4 Approver

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