Mandatory Adoption of the DCT Abu Dhabi Smart Check-in Programme

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Pursuant to Law No. (8) of 2018 establishing the
Department of Culture and Tourism – Abu Dhabi (DCT
Abu Dhabi) with a mandate to develop the tourism
industry in the Emirate of Abu Dhabi and to Law No. (13)
o f 2 0 0 6 c o n c e r n i n g t h e r e g u l a t i o n o f t o u r i s m
establishments in the Emirate of Abu Dhabi, and to
Cabinet Resolution No. (93) of 2024 amending certain
provisions of Cabinet Resolution No. (88) of 2022
concerning the fees for services provided by the
Federal Authority for Identity, Citizenship, Customs and
Port Security, and its stipulations regarding the fees for
facial recognition services for obtaining hotel reservation
services through facial biometrics.
ﺑﺷﺄﻥ ﺇﻧﺷﺎء ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﻭﺍﻟﺳﻳﺎﺣﺔ – 2018 ( ﻟﺳﻧﺔ8ﺑﻧﺎء ً ﻋﻠﻰ ﺍﻟﻘﺎﻧﻭﻥ ﺭﻗﻡ )
ﺃﺑﻭﻅﺑﻲ ﻭﻣﺎ ﻧﺹ ﻋﻠﻳﻪ ﺑﺷﺄﻥ ﺍﻟﻣﻬﺎﻡ ﻭﺍﻻﺧﺗﺻﺎﺻﺎﺕ ﻟﺗﺣﻘﻳﻖ ﺍﻟﺗﻧﻣﻳﺔ ﺍﻟﺳﻳﺎﺣﻳﺔ
ﺑﺷﺄﻥ ﺍﻟﺭﻗﺎﺑﺔ ﻋﻠﻰ ﺍﻟﻣﻧﺷﺂﺕ 2006 ( ﻟﺳﻧﺔ13ﻹﻣﺎﺭﺓ ﺃﺑﻭﻅﺑﻲ، ﻭﺇﻟﻰ ﺍﻟﻘﺎﻧﻭﻥ ﺭﻗﻡ )
2024 ( ﻟﺳﻧﺔ93ﺍﻟﺳﻳﺎﺣﻳﺔ ﻓﻲ ﺇﻣﺎﺭﺓ ﺃﺑﻭﻅﺑﻲ، ﻭﺇﻟﻰ ﻗﺭﺍﺭ ﻣﺟﻠﺱ ﺍﻟﻭﺯﺭﺍء ﺭﻗﻡ )
ﺑﺷﺄﻥ ﺭﺳﻭﻡ 2022 ( ﻟﺳﻧﺔ88ﺑﺗﻌﺩﻳﻝ ﺑﻌﺽ ﺃﺣﻛﺎﻡ ﻗﺭﺍﺭ ﻣﺟﻠﺱ ﺍﻟﻭﺯﺭﺍء ﺭﻗﻡ )
ﺍﻟﺧﺩﻣﺎﺕ ﺍﻟﺗﻲ ﺗﻘﺩﻣﻬﺎ ﺍﻟﻬﻳﺋﺔ ﺍﻻﺗﺣﺎﺩﻳﺔ ﻟﻠﻬﻭﻳﺔ ﻭﺍﻟﺟﻧﺳﻳﺔ ﻭﺍﻟﺟﻣﺎﺭﻙ ﻭﺃﻣﻥ ﺍﻟﻣﻧﺎﻓﺫ،
ﻭﻣﺎ ﻧﺹ ﻋﻠﻳﻪ ﻣﻥ ﺭﺳﻭﻡ ﺧﺩﻣﺔ ﺍﻟﺗﻌﺭﻑ ﻋﻠﻰ ﺑﺻﻣﺔ ﺍﻟﻭﺟﻪ ﻟﻠﺣﺻﻭﻝ ﻋﻠﻰ ﺧﺩﻣﺔ
ﺍﻟﺣﺟﺯ ﻓﻲ ﺍﻟﻣﻧﺷﺄﺓ ﺍﻟﻔﻧﺩﻗﻳﺔ ﻣﻥ ﺧﻼﻝ ﺑﺻﻣﺔ ﺍﻟﻭﺟﻪ.
Please note that DCT Abu Dhabi has launched the
Smart Check-In Programme, a government-backed
digital guest registration framework designed to
streamline and secure guest data registration across
hotel establishments in the Emirate. The programme is
directly integrated with the Federal Authority for Identity,
Citizenship, Customs and Ports Security (ICP) for KYC
verification in accordance with “Know Your Customer”
(KYC) requirements, and aligned with Abu Dhabi Police
guest registration requirements. Adoption of the
p r o g r a m m e i s m a n d a t o r y f o r a l l l i c e n s e d h o t e l
establishments in the Emirate of Abu Dhabi. Accordingly,
we would like to emphasise the following:-
ﻧﺣﻳﻁﻛﻡ ﻋﻠﻣﺎ ً ﺑﺄﻥ ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﻭﺍﻟﺳﻳﺎﺣﺔ – ﺃﺑﻭﻅﺑﻲ ﻗﺩ ﺃﻁﻠﻘﺕ ﺑﺭﻧﺎﻣﺞ ﺍﻟﺗﺳﺟﻳﻝ
ﺍﻟﺫﻛﻲ ﻟﻠﻧﺯﻻء، ﻭﻫﻭ ﺇﻁﺎﺭ ﺭﻗﻣﻲ ﺣﻛﻭﻣﻲ ﻟﺗﺳﺟﻳﻝ ﺑﻳﺎﻧﺎﺕ ﺍﻟﻧﺯﻻء ﻓﻲ ﺍﻟﻣﻧﺷﺂﺕ
ﺍﻟﻔﻧﺩﻗﻳﺔ ﺑﻁﺭﻳﻘﺔ ﺃﻛﺛﺭ ﻛﻔﺎءﺓ ﻭﺃﻣﺎﻧﺎً. ﻳﺭﺗﺑﻁ ﺍﻟﺑﺭﻧﺎﻣﺞ ﺑﺷﻛﻝ ﻣﺑﺎﺷﺭ ﻣﻊ ﺍﻟﻬﻳﺋﺔ
( ﻟﻠﺗﺣﻘﻖ ﻣﻥ ﻫﻭﻳﺔICPﺍﻻﺗﺣﺎﺩﻳﺔ ﻟﻠﻬﻭﻳﺔ ﻭﺍﻟﺟﻧﺳﻳﺔ ﻭﺍﻟﺟﻣﺎﺭﻙ ﻭﺃﻣﻥ ﺍﻟﻣﻧﺎﻓﺫ )
(. ﻛﻣﺎ ﻳﺗﻭﺍﻓﻖ ﻣﻊ ﻣﺗﻁﻠﺑﺎﺕKYCﺍﻟﻧﺯﻻء ﻭﻓﻖ ﻣﺗﻁﻠﺑﺎﺕ ﺑﺭﻧﺎﻣﺞ "ﺍﻋﺭﻑ ﻋﻣﻳﻠﻙ" )
ﺗﺳﺟﻳﻝ ﺍﻟﻧﺯﻻء ﻟﺩﻯ ﺷﺭﻁﺔ ﺃﺑﻭﻅﺑﻲ. ﻛﻣﺎ ﻭﻳُﻌﺩ ﺍﺳﺗﺧﺩﺍﻡ ﺑﺭﻧﺎﻣﺞ ﺍﻟﺗﺳﺟﻳﻝ ﺍﻟﺫﻛﻲ
ﻟﻠﻧﺯﻻء ﺇﻟﺯﺍﻣﻳﺎ ً ﻓﻲ ﻛﺎﻓﺔ ﺍﻟﻣﻧﺷﺂﺕ ﺍﻟﻔﻧﺩﻗﻳﺔ ﺍﻟﻣﺭﺧﺻﺔ ﻓﻲ ﺇﻣﺎﺭﺓ ﺃﺑﻭﻅﺑﻲ. ﻭﻋﻠﻳﻪ ﻧﻭﺩ
ﺃﻥ ﻧﺅﻛﺩ ﻋﻠﻰ ﻣﺎ ﻳﻠﻲ:-
• All licensed hotel establishments in the Emirate of Abu
Dhabi are required to onboard onto the DCT Abu Dhabi
Smart Check-In Programme and adopt the digital check-
in workflows specified by DCT Abu Dhabi through the
Department’s appointed platform provider (H2O
Hospitality).
• ﻳﺗﻭﺟﺏ ﻋﻠﻰ ﺟﻣﻳﻊ ﺍﻟﻣﻧﺷﺂﺕ ﺍﻟﻔﻧﺩﻗﻳﺔ ﺍﻟﻣﺭﺧﺻﺔ ﻓﻲ ﺇﻣﺎﺭﺓ ﺃﺑﻭﻅﺑﻲ ﺍﻻﻧﺿﻣﺎﻡ ﺇﻟﻰ
ﺑﺭﻧﺎﻣﺞ ﺍﻟﺗﺳﺟﻳﻝ ﺍﻟﺫﻛﻲ ﻟﻠﻧﺯﻻء ﺍﻟﺗﺎﺑﻊ ﻟﻠﺩﺍﺋﺭﺓ، ﻭﺍﻋﺗﻣﺎﺩ ﺇﺟﺭﺍءﺍﺕ ﺍﻟﺗﺳﺟﻳﻝ ﺍﻟﺭﻗﻣﻲ
H2Oﺍﻟﻣﻌﺗﻣﺩﺓ ﻣﻥ ﻗﺑﻝ ﺍﻟﺩﺍﺋﺭﺓ ﻣﻥ ﺧﻼﻝ ﻣﺯﻭﺩ ﺍﻟﻣﻧﺻﺔ ﺍﻟﻣﻌﺗﻣﺩ ﻟﺩﻯ ﺍﻟﺩﺍﺋﺭﺓ )
.(Hospitality
•All establishments must implement the Pre Check-In
journey (Journey 0) and the On-Site Verification journey
(Journey 4), and to select at least one additional arrival
journey from those defined by the programme.
(، ﻭﺭﺣﻠﺔ0 • ﻳﺗﻭﺟﺏ ﻋﻠﻰ ﺟﻣﻳﻊ ﺍﻟﻣﻧﺷﺂﺕ ﺗﻁﺑﻳﻖ ﺭﺣﻠﺔ ﺍﻟﺗﺳﺟﻳﻝ ﺍﻟﻣﺳﺑﻖ )ﺍﻟﻣﺳﺎﺭ
(، ﻭﺍﺧﺗﻳﺎﺭ ﺭﺣﻠﺔ ﻭﺻﻭﻝ ﺇﺿﺎﻓﻳﺔ ﻭﺍﺣﺩﺓ ﻋﻠﻰ ﺍﻷﻗﻝ4 ﺍﻟﺗﺣﻘﻖ ﻓﻲ ﺍﻟﻣﻭﻗﻊ )ﺍﻟﻣﺳﺎﺭ
ﻣﻥ ﺍﻟﺭﺣﻼﺕ ﺍﻟﻣﻌﺗﻣﺩﺓ ﺿﻣﻥ ﺍﻟﺑﺭﻧﺎﻣﺞ.
• In line with applicable federal and local legislation
g o v e r n i n g p e r s o n a l d a t a p r o t e c t i o n , a l l h o t e l
• ﺗﻠﺗﺯﻡ ﺟﻣﻳﻊ ﺍﻟﻣﻧﺷﺂﺕ ﺍﻟﻔﻧﺩﻗﻳﺔ ﺑﺎﻻﻣﺗﺛﺎﻝ ﻟﻛﺎﻓﺔ ﺍﻟﺗﺷﺭﻳﻌﺎﺕ ﺍﻻﺗﺣﺎﺩﻳﺔ ﻭﺍﻟﻣﺣﻠﻳﺔ
ﺍﻟﻣﻧﻅﻣﺔ ﻟﺣﻣﺎﻳﺔ ﺍﻟﺑﻳﺎﻧﺎﺕ ﺍﻟﺷﺧﺻﻳﺔ، ﻣﻊ ﺿﻣﺎﻥ ﺃﻣﻥ ﻭﺳﺭﻳﺔ ﺑﻳﺎﻧﺎﺕ ﺍﻟﻧﺯﻻء، ﺑﻣﺎ ﻓﻲ
10/06/2026
Hotel Establishments General Managers ﺍﻟﻣﺣﺗﺭﻣﻭﻥ ﺍﻟﺳﺎﺩﺓ/ ﻣﺩﺭﺍء ﺍﻟﻣﻧﺷﺂﺕ ﺍﻟﻔﻧﺩﻗﻳﺔ
Circular No. 6/2026 6/2026 ﺗﻌﻣﻳﻡ ﺭﻗﻡ
Subject: Mandatory Adoption of the DCT Abu Dhabi
Smart Check-In Programme
ﺍﻻﻋﺗﻣﺎﺩ ﺍﻹﻟﺯﺍﻣﻲ ﻟﺑﺭﻧﺎﻣﺞ ﺍﻟﺗﺳﺟﻳﻝ ﺍﻟﺫﻛﻲ ﻟﻠﻧﺯﻻء ﺍﻟﺗﺎﺑﻊ ﻟﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﺍﻟﻣـﻭﺿﻭﻉ:
ﻭﺍﻟﺳﻳﺎﺣﺔ- ﺃﺑﻭﻅﺑﻲ
Greetings, ﺗﺣﻳﺔ ﻁﻳﺑﺔ ﻭﺑﻌﺩ،
Circular No. 6/2026

e s t a b l i s h m e n t s s h a l l e n s u r e t h e s e c u r i t y a n d
confidentiality of guest data, including biometric data
such as facial recognition, and shall use such data
strictly for legally specified purposes related to
registration and verification, while adopting all necessary
technical and organisational measures to prevent any
unauthorised use or disclosure.
ً
ﺫﻟﻙ ﺍﻟﺑﻳﺎﻧﺎﺕ ﺍﻟﺑﻳﻭﻣﺗﺭﻳﺔ ﻣﺛﻝ ﺑﺻﻣﺔ ﺍﻟﻭﺟﻪ، ﻭﺍﺳﺗﺧﺩﺍﻡ ﻫﺫﻩ ﺍﻟﺑﻳﺎﻧﺎﺕ ﺣﺻﺭﺍ
ﻟﻸﻏﺭﺍﺽ ﺍﻟﻣﺣﺩﺩﺓ ﻗﺎﻧﻭﻧﺎ ً ﻭﺍﻟﻣﺗﻌﻠﻘﺔ ﺑﺈﺟﺭﺍءﺍﺕ ﺍﻟﺗﺳﺟﻳﻝ ﻭﺍﻟﺗﺣﻘﻖ، ﺇﺿﺎﻓﺔ ً ﺇﻟﻰ ﺍﺗﺧﺎﺫ
ﺟﻣﻳﻊ ﺍﻟﺗﺩﺍﺑﻳﺭ ﺍﻟﺗﻘﻧﻳﺔ ﻭﺍﻟﺗﻧﻅﻳﻣﻳﺔ ﺍﻟﻼﺯﻣﺔ ﻟﻣﻧﻊ ﺃﻱ ﺍﺳﺗﺧﺩﺍﻡ ﺃﻭ ﺇﻓﺷﺎء ﻏﻳﺭ ﻣﺻﺭﺡ
ﺑﻪ.
• Each establishment must designate a Smart Check-In
representative to serve as the official point of contact
between the establishment and DCT Abu Dhabi for all
matters relating to the Smart Check-In platform, and
communicate their details to the DCT Abu Dhabi-
appointed Smart Check-In platform provider within the
timeline specified by the Department.
• ﻳﺗﻭﺟﺏ ﻋﻠﻰ ﻛﻝ ﻣﻧﺷﺄﺓ ﺗﻌﻳﻳﻥ ﻣﻣﺛﻝ ﺭﺳﻣﻲ ﻟﻳﻛﻭﻥ ﺟﻬﺔ ﺍﻻﺗﺻﺎﻝ ﺍﻟﻣﻌﺗﻣﺩﺓ ﺑﻳﻧﻬﺎ
ﻭﺑﻳﻥ ﺍﻟﺩﺍﺋﺭﺓ ﻓﻲ ﻛﻝ ﻣﺎ ﻳﺗﻌﻠﻖ ﺑﻣﻧﺻﺔ ﺍﻟﺗﺳﺟﻳﻝ ﺍﻟﺫﻛﻲ، ﻭﺇﺑﻼﻍ ﻣﺯﻭﺩ ﺍﻟﻣﻧﺻﺔ
ﺑﺑﻳﺎﻧﺎﺗﻪ ﺧﻼﻝ ﺍﻟﻣﻬﻠﺔ ﺍﻟﻣﺣﺩﺩﺓ ﻣﻥ ﻗﺑﻝ ﺍﻟﺩﺍﺋﺭﺓ.
• Each establishment must assign a Hotel IT Manager, a
Front Office / Operations Manager, and an Executive-
Level Point of Contact, and communicate their details to
the DCT Abu Dhabi-appointed Smart Check-In platform
provider within the timeline specified by the Department.
• ﻳﺗﻭﺟﺏ ﻋﻠﻰ ﻛﻝ ﻣﻧﺷﺄﺓ ﺗﺧﺻﻳﺹ ﻣﺩﻳﺭ ﺗﻘﻧﻳﺔ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ، ﻭﻣﺩﻳﺭ ﻣﻛﺗﺏ ﺍﺳﺗﻘﺑﺎﻝ
/ ﺍﻟﻌﻣﻠﻳﺎﺕ، ﻭﻣﺳﺅﻭﻝ ﺗﻧﺳﻳﻖ ﻋﻠﻰ ﺍﻟﻣﺳﺗﻭﻯ ﺍﻟﺗﻧﻔﻳﺫﻱ، ﻭﺇﺑﻼﻍ ﻣﺯﻭﺩ ﻣﻧﺻﺔ
ﺍﻟﺗﺳﺟﻳﻝ ﺍﻟﺫﻛﻲ ﺍﻟﻣﻌﺗﻣﺩ ﻟﺩﻯ ﺍﻟﺩﺍﺋﺭﺓ ﺑﺑﻳﺎﻧﺎﺗﻬﻡ ﺧﻼﻝ ﺍﻟﻣﻬﻠﺔ ﺍﻟﻣﺣﺩﺩﺓ ﻣﻥ ﻗﺑﻝ ﺍﻟﺩﺍﺋﺭﺓ.
• All Establishments are required to facilitate integration
of their Property Management System (PMS) with the
DCT Abu Dhabi Smart Check-In platform, including the
provision of system details, granting of necessary API
access, coordination with PMS vendors, and timely
activation of any required PMS modules. Costs
associated with PMS module enablement, third-party
PMS vendor charges, and API licensing shall be borne
by the hotel establishment.
( ﺍﻟﺧﺎﺹPMS• ﻳﺗﻭﺟﺏ ﻋﻠﻰ ﺟﻣﻳﻊ ﺍﻟﻣﻧﺷﺂﺕ ﺗﺳﻬﻳﻝ ﺭﺑﻁ ﻧﻅﺎﻡ ﺇﺩﺍﺭﺓ ﺍﻟﻔﻧﺎﺩﻕ )
ﺑﻬﺎ ﻣﻊ ﻣﻧﺻﺔ ﺍﻟﺗﺳﺟﻳﻝ ﺍﻟﺫﻛﻲ ﺍﻟﺗﺎﺑﻌﺔ ﻟﻠﺩﺍﺋﺭﺓ، ﺑﻣﺎ ﻓﻲ ﺫﻟﻙ ﺗﻘﺩﻳﻡ ﺗﻔﺎﺻﻳﻝ ﺍﻟﻧﻅﺎﻡ،
(، ﻭﺍﻟﺗﻧﺳﻳﻖ ﻣﻊAPIﻭﻣﻧﺢ ﺻﻼﺣﻳﺎﺕ ﺍﻟﻭﺻﻭﻝ ﺇﻟﻰ ﻭﺍﺟﻬﺎﺕ ﺑﺭﻣﺟﺔ ﺍﻟﺗﻁﺑﻳﻘﺎﺕ )
ﻣﻭﺭﺩﻱ ﺃﻧﻅﻣﺔ ﺇﺩﺍﺭﺓ ﺍﻟﻔﻧﺎﺩﻕ، ﻭﺗﻔﻌﻳﻝ ﺃﻱ ﻭﺣﺩﺍﺕ ﻧﻅﺎﻡ ﻣﻁﻠﻭﺑﺔ ﻓﻲ ﺍﻟﻭﻗﺕ
ﺍﻟﻣﻧﺎﺳﺏ. ﻭﺗﺗﺣﻣﻝ ﺍﻟﻣﻧﺷﺄﺓ ﺍﻟﻔﻧﺩﻗﻳﺔ ﺗﻛﺎﻟﻳﻑ ﺗﻔﻌﻳﻝ ﻭﺣﺩﺍﺕ ﻧﻅﺎﻡ ﺇﺩﺍﺭﺓ ﺍﻟﻔﻧﺎﺩﻕ،
ﻭﺭﺳﻭﻡ ﺍﻟﻣﻭﺭﺩﻳﻥ ﺍﻟﺧﺎﺭﺟﻳﻳﻥ، ﻭﺭﺳﻭﻡ ﺗﺭﺍﺧﻳﺹ ﻭﺍﺟﻬﺎﺕ ﺑﺭﻣﺟﺔ ﺍﻟﺗﻁﺑﻳﻘﺎﺕ.
• Establishments selecting journeys requiring hardware
such as tablets or kiosks must procure, deploy, and
maintain the required hardware in coordination with the
appointed platform provider, in accordance with the
technical specifications issued by DCT Abu Dhabi. DCT
Abu Dhabi will partially contribute to the cost of the
required hardware and its maintenance. The applicable
arrangements will be communicated to each hotel
establishment separately during the adoption and
enrolment process.
• ﻳﺗﻭﺟﺏ ﻋﻠﻰ ﺍﻟﻣﻧﺷﺂﺕ ﺍﻟﺗﻲ ﺗﺧﺗﺎﺭ ﻣﺳﺎﺭﺍﺕ ﺗﺗﻁﻠﺏ ﺃﺟﻬﺯﺓ ﻟﻭﺣﻳﺔ ﺃﻭ ﺃﻛﺷﺎﻙ
ﺍﻟﺧﺩﻣﺔ ﺍﻟﺫﺍﺗﻳﺔ ﺷﺭﺍء ﻭﻧﺷﺭ ﻭﺻﻳﺎﻧﺔ ﺍﻷﺟﻬﺯﺓ ﺍﻟﻣﻁﻠﻭﺑﺔ ﺑﺎﻟﺗﻧﺳﻳﻖ ﻣﻊ ﻣﺯﻭﺩ ﺍﻟﻣﻧﺻﺔ
ﺍﻟﻣﻌﺗﻣﺩ، ﻭﻭﻓﻘﺎ ً ﻟﻠﻣﻭﺍﺻﻔﺎﺕ ﺍﻟﻔﻧﻳﺔ ﺍﻟﺻﺎﺩﺭﺓ ﻋﻥ ﺍﻟﺩﺍﺋﺭﺓ. ﻋﻠﻣﺎ ً ﺃﻥ ّ ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ
ﻭﺍﻟﺳﻳﺎﺣﺔ – ﺃﺑﻭﻅﺑﻲ ﺳﺗُﺳﻬﻡ ﻓﻲ ﺗﻐﻁﻳﺔ ﺟﺯء ﻣﻥ ﺗﻛﻠﻔﺔ ﺍﻷﺟﻬﺯﺓ ﺍﻟﻣﻁﻠﻭﺑﺔ ﻭﺃﻋﻣﺎﻝ
ﺻﻳﺎﻧﺗﻬﺎ، ﻭﻓﻘﺎ ً ﻟﻠﺿﻭﺍﺑﻁ ﻭﺍﻟﺗﺭﺗﻳﺑﺎﺕ ﺍﻟﻣﻌﺗﻣﺩﺓ. ﻋﻠﻰ ﺃﻥ ﻳﺗﻡ ﺇﺷﻌﺎﺭ ﻛﻝ ﻣﻧﺷﺄﺓ ﻓﻧﺩﻗﻳﺔ
ﺑﺷﻛﻝ ﻣﻧﻔﺻﻝ ﺑﺎﻟﺗﻔﺎﺻﻳﻝ ﻭﺍﻟﺗﺭﺗﻳﺑﺎﺕ ﺍﻟﺧﺎﺻﺔ ﺑﻬﺎ ﺧﻼﻝ ﻣﺭﺍﺣﻝ ﺍﻻﻋﺗﻣﺎﺩ
ﻭﺍﻻﻧﺿﻣﺎﻡ.
• Each establishment must provide access to a
WhatsApp Business Account registered under the
hotel's official phone number and business name, or
establish one if not already in place, to enable the Pre
Check-In journey.
WhatsApp• ﻳﺗﻭﺟﺏ ﻋﻠﻰ ﻛﻝ ﻣﻧﺷﺄﺓ ﺗﻭﻓﻳﺭ ﺣﺳﺎﺏ ﻭﺍﺗﺳﺎﺏ ﻟﻸﻋﻣﺎﻝ )
( ﻣﺳﺟﻝ ﺗﺣﺕ ﺭﻗﻡ ﺍﻟﻬﺎﺗﻑ ﻭﺍﻻﺳﻡ ﺍﻟﺗﺟﺎﺭﻱ ﺍﻟﺭﺳﻣﻲ ﻟﻠﻔﻧﺩﻕ، ﺃﻭBusiness
ﺇﻧﺷﺎء ﺣﺳﺎﺏ ﺟﺩﻳﺩ ﻓﻲ ﺣﺎﻝ ﻋﺩﻡ ﺗﻭﻓﺭﻩ، ﻭﺫﻟﻙ ﻟﺗﻣﻛﻳﻥ ﺭﺣﻠﺔ ﺍﻟﺗﺳﺟﻳﻝ ﺍﻟﻣﺳﺑﻖ.
• All relevant staff must complete the Smart Check-In
platform training programme and adopt the digital check-
in workflows across all applicable journeys.
• ﻳﺗﻭﺟﺏ ﻋﻠﻰ ﺟﻣﻳﻊ ﺍﻟﻣﻭﻅﻔﻳﻥ ﺍﻟﻣﻌﻧﻳﻳﻥ ﺇﻛﻣﺎﻝ ﺍﻟﺑﺭﻧﺎﻣﺞ ﺍﻟﺗﺩﺭﻳﺑﻲ ﺍﻟﺧﺎﺹ ﺑﻣﻧﺻﺔ
ﺍﻟﺗﺳﺟﻳﻝ ﺍﻟﺫﻛﻲ ﻭﺍﻋﺗﻣﺎﺩ ﺇﺟﺭﺍءﺍﺕ ﺍﻟﺗﺳﺟﻳﻝ ﺍﻟﺭﻗﻣﻲ ﻋﺑﺭ ﺟﻣﻳﻊ ﺍﻟﻣﺳﺎﺭﺍﺕ ﺍﻟﻣﻁﺑﻘﺔ.
• Hotel establishments must respond to all onboarding
communications from the DCT Abu Dhabi-appointed
platform provider and from DCT Abu Dhabi within two (2)
• ﻳﺗﻭﺟﺏ ﻋﻠﻰ ﺍﻟﻣﻧﺷﺂﺕ ﺍﻟﻔﻧﺩﻗﻳﺔ ﺍﻟﺭﺩ ﻋﻠﻰ ﺟﻣﻳﻊ ﺍﻟﻣﺭﺍﺳﻼﺕ ﺍﻟﻣﺗﻌﻠﻘﺔ ﺑﺎﻻﻧﺿﻣﺎﻡ
ﺇﻟﻰ ﺍﻟﺑﺭﻧﺎﻣﺞ ﻣﻥ ﻣﺯﻭﺩ ﺍﻟﻣﻧﺻﺔ ﺍﻟﻣﻌﺗﻣﺩ ﻭﻣﻥ ﺍﻟﺩﺍﺋﺭﺓ ﺧﻼﻝ ﻳﻭﻣﻲ ﻋﻣﻝ ﻣﻥ ﺗﺎﺭﻳﺦ
ﺍﻻﺳﺗﻼﻡ، ﻭﺍﻻﻟﺗﺯﺍﻡ ﺑﺎﻟﻣﻭﺍﻋﻳﺩ ﺍﻟﻣﺣﺩﺩﺓ ﻟﻼﻧﺿﻣﺎﻡ.
Circular No. 6/2026

business days of receipt, and adhere to the assigned
onboarding deadlines.
• We appreciate your cooperation and commitment to
supporting a well-regulated and sustainable tourism
sector in the Emirate of Abu Dhabi. Failure to comply
may result in administrative penalties in accordance with
applicable regulations and resolutions.
• ﻧﺛﻣّﻥ ﺗﻌﺎﻭﻧﻛﻡ ﻭﺍﻟﺗﺯﺍﻣﻛﻡ ﺑﺎﻟﻣﺳﺎﻫﻣﺔ ﻓﻲ ﺍﻟﺣﻔﺎﻅ ﻋﻠﻰ ﻗﻁﺎﻉ ﺳﻳﺎﺣﻲ ﻣﻧﻅﻡ ﻭﻣﺳﺗﺩﺍﻡ
ﻓﻲ ﺇﻣﺎﺭﺓ ﺃﺑﻭﻅﺑﻲ، ﻭﻧﺅﻛﺩ ﻋﻠﻰ ﺿﺭﻭﺭﺓ ﺍﻻﻟﺗﺯﺍﻡ ﺑﻣﺎ ﻭﺭﺩ ﺃﻋﻼﻩ ﺗﻔﺎﺩﻳًﺎ ﻻﺗﺧﺎﺫ
ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﺟﺯﺍﺋﻳﺔ ﺑﺣﻖ ﺍﻟﻣﺧﺎﻟﻔﻳﻥ.
• Hotel establishments shall be subject to monitoring and
inspection activities conducted by the Department to
verify compliance with the provisions of this circular, in
accordance with the powers vested in it under the
applicable legislation. Establishments are required to
enable inspectors to perform their duties, provide all
requested data and information, and fully cooperate
during inspection processes in a manner that ensures
the proper conduct of regulatory procedures.
• ﺗﺧﺿﻊ ﺍﻟﻣﻧﺷﺂﺕ ﺍﻟﻔﻧﺩﻗﻳﺔ ﻟﻌﻣﻠﻳﺎﺕ ﺍﻟﺭﻗﺎﺑﺔ ﻭﺍﻟﺗﻔﺗﻳﺵ ﺍﻟﺗﻲ ﺗﺟﺭﻳﻬﺎ ﺍﻟﺩﺍﺋﺭﺓ ﻟﻠﺗﺣﻘﻖ
ﻣﻥ ﺍﻻﻟﺗﺯﺍﻡ ﺑﺄﺣﻛﺎﻡ ﻫﺫﺍ ﺍﻟﺗﻌﻣﻳﻡ، ﻭﺫﻟﻙ ﻭﻓﻘﺎ ً ﻟﻠﺻﻼﺣﻳﺎﺕ ﺍﻟﻣﺧﻭﻟﺔ ﻟﻬﺎ ﺑﻣﻭﺟﺏ
ﺍﻟﺗﺷﺭﻳﻌﺎﺕ ﺍﻟﻧﺎﻓﺫﺓ. ﻭﻳﺗﺭﺗﺏ ﻋﻠﻰ ﺍﻟﻣﻧﺷﺂﺕ ﺗﻣﻛﻳﻥ ﺍﻟﻣﻔﺗﺷﻳﻥ ﻣﻥ ﺃﺩﺍء ﻣﻬﺎﻣﻬﻡ،
ﻭﺗﻭﻓﻳﺭ ﻛﺎﻓﺔ ﺍﻟﺑﻳﺎﻧﺎﺕ ﻭﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻟﻣﻁﻠﻭﺑﺔ، ﺇﺿﺎﻓﺔ ﺇﻟﻰ ﺍﻟﺗﻌﺎﻭﻥ ﺍﻟﻛﺎﻣﻝ ﺃﺛﻧﺎء
ﻋﻣﻠﻳﺎﺕ ﺍﻟﺗﻔﺗﻳﺵ ﺑﻣﺎ ﻳﺿﻣﻥ ﺣﺳﻥ ﺳﻳﺭ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﺭﻗﺎﺑﻳﺔ.
In the event of non-compliance with the provisions of this
circular, and without prejudice to any more severe
penalty prescribed by any other legislation, the
establishment shall be subject to the administrative
actions and penalties in accordance with Law No. (13) of
2006 and the relevant laws and decisions.
ﻓﻲ ﺣﺎﻝ ﻋﺩﻡ ﺍﻻﻟﺗﺯﺍﻡ ﺑﺄﺣﻛﺎﻡ ﻫﺫﺍ ﺍﻟﺗﻌﻣﻳﻡ، ﻭﻣﻊ ﻋﺩﻡ ﺍﻹﺧﻼﻝ ﺑﺄﻱ ﻋﻘﻭﺑﺔ ﺃﺷﺩ ﻳﻧﺹ
ﻋﻠﻳﻬﺎ ﺃﻱ ﺗﺷﺭﻳﻊ ﺁﺧﺭ، ﻓﺈﻥ ﺍﻟﻣﻧﺷﺄﺓ ﺗﻛﻭﻥ ﻋﺭﺿﺔ ﻻﺗﺧﺎﺫ ﺍﻹﺟﺭﺍءﺍﺕ ﻭﺍﻟﺟﺯﺍءﺍﺕ
ﻭﺍﻟﺗﺷﺭﻳﻌﺎﺕ ﻭﺍﻟﻘﺭﺍﺭﺍﺕ 2006 ( ﻟﺳﻧﺔ13ﺍﻹﺩﺍﺭﻳﺔ ﺍﻟﻣﻘﺭﺭﺓ ﻭﻓﻘﺎ ً ﻟﻠﻘﺎﻧﻭﻥ ﺭﻗﻡ )
ﺫﺍﺕ ﺍﻟﺻﻠﺔ.
This circular shall come into effect as of the date of its
issuance, in a manner that ensures full alignment with the
Department’s requirements and applicable regulatory
obligations.
ﻳُﻌﻣﻝ ﺑﻬﺫﺍ ﺍﻟﺗﻌﻣﻳﻡ ﺍﻋﺗﺑﺎﺭﺍ ً ﻣﻥ ﺗﺎﺭﻳﺦ ﺻﺩﻭﺭﻩ، ﺑﻣﺎ ﻳﺿﻣﻥ ﺍﻟﺗﻭﺍﻓﻖ ﺍﻟﻛﺎﻣﻝ ﻣﻊ
ﻣﺗﻁﻠﺑﺎﺕ ﺍﻟﺩﺍﺋﺭﺓ ﻭﺍﻻﻟﺗﺯﺍﻣﺎﺕ ﺍﻟﻧﻅﺎﻣﻳﺔ.
For programme enquiries and onboarding support,
please contact the DCT Abu Dhabi Smart Check-In
Programme Team by email at
smartcheckin@dctabudhabi.ae or by phone at
02444 0444.
ﻟﻼﺳﺗﻔﺳﺎﺭﺍﺕ ﺍﻟﻣﺗﻌﻠﻘﺔ ﺑﺎﻟﺑﺭﻧﺎﻣﺞ ﻭﺩﻋﻡ ﺍﻻﻧﺿﻣﺎﻡ، ﻳﺭﺟﻰ ﺍﻟﺗﻭﺍﺻﻝ ﻣﻊ ﻓﺭﻳﻖ
ﺑﺭﻧﺎﻣﺞ ﺍﻟﺗﺳﺟﻳﻝ ﺍﻟﺫﻛﻲ ﻟﻠﻧﺯﻻء ﻓﻲ ﺍﻟﺩﺍﺋﺭﺓ ﻋﺑﺭﺍﻟﺑﺭﻳﺩ ﺍﻻﻟﻛﺗﺭﻭﻧﻲ:
024440444 ﺃﻭ ﺍﻟﻬﺎﺗﻑ ﺭﻗﻡ smartcheckin@dctabudhabi.ae
Kind Regards. ﻭﺗﻔﺿﻠﻭﺍ ﺑﻘﺑﻭﻝ ﻓﺎﺋﻖ ﺍﻻﺣﺗﺭﺍﻡ ﻭﺍﻟﺗﻘﺩﻳﺭ.
The Department of Culture and Tourism - Abu Dhabi ﺩﺍﺋﺭﺓ ﺍﻟﺛﻘﺎﻓﺔ ﻭﺍﻟﺳﻳﺎﺣﺔ - ﺃﺑﻭﻅﺑﻲ
Circular No. 6/2026